写给客户的道歉信英语范文(热门19篇)
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1000给国外客户的道歉信
全文共 1813 字
+ 加入清单Mr. Ulrich Niemann.
Director
People-People Exchange Co.
Dear Sir or Madam: Friday 22nd September
Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.
Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.
I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.
It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.
We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.
My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.
Regards
Alfred Zhuang
Front Office Manager
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篇1:高一道歉信英语词
全文共 652 字
+ 加入清单Dear David,
I am afraid that you will think me unpardonably negligent in not having
answered your letter dated 7, December sooner, but when I have told you the
reason, I trust you will be convinced that the neglect was excusable. When your
letter arrived, I was just in Hong Kong. As my family could not forward it to me
during my absence, it has been, therefore, lying on my desk until the moment
when I took it up. Now the first thing I have to hasten to do is to write to you
these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give
you an account to of them when I see you next.
Sincerely yours,
Tom
篇2:高一道歉信英语词
全文共 724 字
+ 加入清单Dear Sarah,
I am terribly sorry to tell you that I am unable to attend your birthday
part next Thursday evening. That is owing to the fact that my younger brother
suddenly fell ill and was taken to a hospital this morning. I have to go there
immediately and take care of him. As told by the doctor in charge, it will take
around five days for him to recover and I have asked my boss for a leave.
I really regret that I cannot go to celebrate your birthday personally and
would miss the perfect chance of enjoying myself with all our old friends. I
have chosen a small gift for you and will send it to you tomorrow to show my
best wishes. Besides, please give my regards to our friends when you meet them
at the party.
Cordially,
Li Ming
篇3:我决定给他写一封信向他道歉英语
全文共 222 字
+ 加入清单Dear Miss Nancy,
Much to my regret I was unable to keep my promise to attend your birthday
party last Saturday, owing to the fact that my little son was suddenly taken ill
early that day.
Hoping to see you soon.
Truly yours,
Tom
篇4:我决定给他写一封信向他道歉英语
全文共 490 字
+ 加入清单dear kate:
excuse me for my long delaying in returning to you your robinson crusoe
which i read through with great interest. i had finished reading the book and
was about to return it when my cousin came to see me. never having seen the
book, she was so interested in it that i had to retain it longer. however, i
hope that in view of the additional delight thus afforded by your book, you will
overlook my negligence in not returning it sooner.
thanking you again for the loan.
sincerely yours,
tom
篇5:我决定给他写一封信向他道歉英语
全文共 302 字
+ 加入清单Hi Miss Liu(男的用Mr)
I am writing to express my sorry for the breaking of an appointment. We
were agreed that I will go to your office to discuss my homework on ten oclock
Monday morning, but I was busy with something else which is important for me. I
am so sorry for did not inform you about it.
Best regards
篇6:我决定给他写一封信向他道歉英语
全文共 694 字
+ 加入清单Dear Frank:
I am terribly sorry to tell you that I have lost the valuable book you were
so kind to lend me last week. I read it everyday and intended to finish it next
month. Last night when I came to my room, it was nowhere to be found. I will try
to recover it as soon as possible. If I fail to find it, I will get a new book
for you.
But I am afraid it can never take the place of the old one. Old books are
like old friends. Once lost, they can never be replaced. They are connected with
cherished associations which the new ones can never have. And for this
irrecoverable loss, I am to blame. I was so careless with my things. This is a
warning to me to be more careful in the future.
Yours truly,
Tom
篇7:我决定给他写一封信向他道歉英语
全文共 672 字
+ 加入清单Dear Zhang,
I am really sorry to tell you that I was unable to attend your birthday
party yesterday evening. That is owing to the fact that my old friends visited
my house without telling me the exact time. I had to entertain those friends
with my passion in the entire evening,and I will continue to entertain them in
the following two days.
I really regret that I havent go to celebrate your birthday personally and
had missed a wonderful chance to enjoy myself with our kind colleages. I have
prepared a pretty gift to you yesterday and will send to you this afternoon to
show my best birthday wishes. Besides, I trust that you will understand me.
Best wishes,
yours sincerely,
Tom
篇8:我决定给他写一封信向他道歉英语
全文共 350 字
+ 加入清单Dear ___,
I am so sorry that I was late to the class this morning.Although it because
that I missed the bus so that I had to wait another 15 minutes for the next
one,I still need to take the full responsibility for it.
If you would accept my appologize,that would be great.I promiss you that I
will not be late to any class again.
Yours sincerely
Tony Blair
篇9:我决定给他写一封信向他道歉英语
全文共 652 字
+ 加入清单dear david:
i am afraid that you will think me unpardonably negligent in not having
answered your letter dated 7, december sooner, but when i have told you the
reason, i trust you will be convinced that the neglect was excusable. when your
letter arrived, i was just in hong kong. as my family could not forward it to me
during my absence, it has been, therefore, lying on my desk until the moment
when i took it up. now the first thing i have to hasten to do is to write to you
these few lines to express my deep regret.
i enjoyed many pleasant sights during my trip. i shall be pleased to give
you an account to of them when i see you next.
sincerely yours,
tom
篇10:英语写一封信表达道歉
全文共 1018 字
+ 加入清单Dear Ms. Reinhart,
I am terribly sorry that I failed to arrive at BLCU last Friday. I hope
that this did not mess you up completely, although I know that you had already
made some special arrangements for my visit with you parents and friends. I am
very sorry about all that. I am sure you will be sympathetic, however, when I
tell you that my father is dangerously ill in hospital, and that I found it
impossible to leave for the visit when he is in this state.
My father was working very hard on his project on protecting the
environment. I know the project has come to a very important stage. He and his
assistants did not take regular rest for three weeks. Last night, my father had
a heart attack and was soon sent to the hospital. The doctor said my father was
in a very serious situation, and, he might need an operation.
24 hours have passed. Nothing has changed. I have to stay at the hospital.
I will let you know if there is any good news.
I am sorry again and look forward to seeing you soon.
Yours sincerely,
Tom Williams
篇11:英语写一封信表达道歉
全文共 649 字
+ 加入清单Dear David:
I am afraid that you will think me unpardonably negligent in not having
answered your letter dated 7, December sooner, but when I have told you the
reason, I trust you will be convinced that the neglect was excusable. When your
letter arrived, I was just in Hong Kong. As my family could not forward it to me
during my absence, it has been, therefore, lying on my desk until the moment
when I took it up. Now the first thing I have to hasten to do is to write to you
these few lines to express my deep regret.
I enjoyed many pleasant sights during my trip. I shall be pleased to give
you an account to of them when I see you next.
Sincerely yours,
篇12:英语写一封信表达道歉
全文共 607 字
+ 加入清单Dear Friends,
Please accept my sincere apology for the inconvenience that I caused you by
adding the extra visiting without your permission.
I had no intention of intruding on your personal life. In China, arranging
interesting leisure activities for visitors is a common way to show welcome.
However, as your receptionist, I should have realized that you are inclined to
regard your private time as an inviolable treasure and hate to be harassed by
unplanned matters.
Im really sorry that I didnt check with you before making such
incomsiderate arrangement .All I can say is that it wont happen again.
Sincerely,
LiLi
篇13:英语写一封信表达道歉
全文共 1044 字
+ 加入清单Dear Mr. Smith,
I am indeed very sorry that I missed the examination on International
Business English Writing you gave last Friday. I feel awful about it and want
you to know what happened that day. I suddenly fell sick early that morning and
my parents had to send me to the hospital. Please find enclosed a copy of the
medical bill. I sincerely hope you can understand my situation and accept my
apology. I would appreciate your allowing me to take a make-up examination. I
will come to your office during your office hour on Monday to discuss this
possibility with you. Once again, I apologize for any inconvenience caused.
Sincerely yours, Wang Hua 范文 4 Directions: One of your pen friends, John, will
be visiting your city. However, for some reasons, you can not meet him at the
airport on time. Write a letter asking to wait for you at the airport and tell
him how to recognize you. Your letter should be no less than 100 words. You
don’t need to write the address. Don’t sign your own name at the end of the
letter, use Alice instead.
Sincerely yours,
篇14:英语写一封信表达道歉
全文共 683 字
+ 加入清单Dear John,
I am eagerly looking forward to your visit to our city. After all these
years of writing to each other, I can not wait to see you. However, I regret to
inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the
earliest I can reach the airport will be about an hour after you land. Will you
please wait for me in the arrival lounge? You can have breakfast while you
wait.
By the way, as we have never met I must tell you home to identify me: I am
of 165cm tall and have a long hair. In addition, I will wear a white skirt and
carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours,
Alice
篇15:英语写一封信表达道歉
全文共 489 字
+ 加入清单Dear Kate:
Excuse me for my long delaying in returning to you your “Robinson Crusoe”
which I read through with great interest. I had finished reading the book and
was about to return it when my cousin came to see me. Never having seen the
book, She was so interested in it that I had to retain it longer. However, I
hope that in view of the additional delight thus afforded by your book, you will
overlook my negligence in not returning it sooner. Thanking you again for the
loan.
Sincerely yours,
篇16:英语写一封信表达道歉
全文共 595 字
+ 加入清单Dear Anne,
Thank you for your invitation to dinner at your home tomorrow evening.
Unfortunately, it is much to my regret that I cannot join you and your family,
because I will be fully occupied then for an important exam coming the day after
tomorrow. I feel terribly sorry for missing the chance of such a happy
get-together, and I hope that all of you enjoy a good time. Is it possible for
you and me to have a private meeting afterward? If so, please dont hesitate to
drop me a line about your preferable date. I do long for a pleasant chat with
you.
Please allow me to say sorry again.
Regards,
Li Ming
篇17:给国外客户的道歉信
全文共 506 字
+ 加入清单Dear (写客户的名字),
Please allow me to take this opportunity to apologise for the wrong delivery of your order. We at (写本公司的名字)always try to ensure that our orders arrive promptly and will do our best to ensure that this never happens again.
Thank you for your patience and understanding and once again please accept my sincere apologies for any inconvenience which resulted from the wrong delivery of your order.
If I can be of any further assistance please do not hesitate to contact me.
Best regards,
(写本人的名字)
(日期)
篇18:给国外客户的道歉信
全文共 830 字
+ 加入清单Dear customer,
I am the GM of the hotel.I am sorry to hear you are not pleased with us.First let me thank you for your coming to our hotel.You are a friendly and polite customer.Second,I would like to make an apology to you for our bad service.
A few days ago you went to our hotel.When you got there,our waiters didnt help you with the baggage quickly,which you had complained about for many times.As soon as I knew about that,I felt very angry.How can we do that for customers?Now I am glad to tell you that something has been done .
The waiters who were on duty that day have been criticized.They have made a promise that would not happen from now on.So I hope you can forgive us and come to our hotel again. As we know,customer is the God.If you have any questions or suggestions,please call us anytime anywhere. Thank you again.
篇19:英语道歉信范文
全文共 690 字
+ 加入清单Dear John,
I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.
The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.
By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.
Hope we can meet soon.
Sincerely yours,
Alice