服务行业道歉短信大全【优秀20篇】

最最亲爱的老婆：

老婆，和你从认识到相爱，直到走上红地毯，我庆幸。和你的认识是不经意的，这也许就是你说的一点也不浪漫的原因吧。但是我认为这正是上天的美意，是月下老在我们之间建立的一种联系，也许从出生到此刻，我们就就应以这种方式紧密地联系到一齐。

老婆，你说我有很多缺点，我承认。毕竟，我生活的家庭在为人处事、待人接物以及处理问题的种种上存在这样那样的问题，我就是在这样的环境下成长起来的。因此在骨子里面多少渗透了一些不好的做法和习惯，这些甚至在我求学的过程中都没有改掉。

老婆，自从认识了你，我感觉到自我的差距，所以我多次表态我要改，很高兴我真的改了不少，但是离你对我的期盼和要求还有必须的距离，为了不让老婆大人再为我烦恼，我决定，坚决该，立刻改，必须该。

老婆，自从你怀孕后，我心里就像吃了蜜似的，我高兴埃我就要当爸爸了，所以我天天都太陶醉了，所以有些晕头，做了一些让你难受的事情，在那里，老公我真诚的说声对不起。

老婆，你明白吗，在你怀孕的日子里，和你在一齐，抚摸着你日益隆起的肚子，我就很激动。同时看到你一天天感到难受，我也很不是滋味，我好想替你做一些事情，减轻你的痛苦。老婆，在你怀孕的日子里，我真正的见识到你的坚强。挺着大肚子，还得安慰我，照顾我，还得上下班，老婆，难为你了。

感谢老天，在经过了痛苦的分娩后，我们有了一对可爱的小宝宝。而且宝宝继承了我们两个优秀的基因，长得很好看，这一点，从孩子出生到此刻，这些一向是我骄傲的.本钱，我们的孩子，帅!!!

老婆，孩子的到来，我们家也渐渐忙碌了起来，请了阿姨，还把我妈接来照看小孩，一时间各种不愉快的事情随之而来，感谢你的宽容和大度，我代表我们全家感谢你，是你让我没有感到窘迫，是你让我有了温暖的家。

老婆，你明白吗?每一天工作的时候我就想我们的孩子，下了班我就想第一时间看见他们，看见他们甜甜的微笑、尽情地哭闹，还有他们随意的玩耍。所以，我的电脑桌面上是孩子们的合影，就是百天时照的，每当看见他们我就有了工作的激情，工作起来也个性有精力。

老婆，你嫁给了我，还要为柴米油盐以及生活花销犯愁，我心里很对不起你，虽然年轻的我不能带给你优质的生活，但是我相信，随着我知识的积累和工作潜力的提高，我必须会给你和孩子们创造出舒适的生活环境，请相信我，你的信任是我最大的动力。

你还伤心吗?我知道我做事情没有分寸，脾气又不好，还经常分不清是非，更严重的是我还自以为是。以至于经常惹你伤心难过，对不起啊!其实我也很苦恼，真搞不懂自己在干什么.

老婆，你知道吗?其实我真的很在乎你。虽然这几年我们很少在一起一个月在起的时间只有那么一两天，但是一旦少了你，心里就空空的，好像少了点什么特别难受，这些天你不在，我很郁闷，可你见我就骂我，让我不敢给你说话，可是又想哄哄你，就想法子逗你，可你却说不想再理会我，让我心里拔凉拔凉的。老婆，相信我，有些时候我说话没分寸，会伤害你，但是绝对不是真心话，只是一时控制不住，就说出来了，你也知道，我这张臭嘴就会骂人，所以发火的时候就说不出什么好话。

老婆，其实你不太了解我，我也不太了解我自己，感觉自己与神经病一样，一阵一阵的!其实我最想得到的就是你的肯定，但是偏偏事与愿违，每次你都骂我训我，让我一点信心也没有，其实老婆，我答应你的事情我都记得，只是很多时候欠考虑，不去替你着想，不去关心你，但短时间内又实现不了，所以几次都失信于你，害你空欢喜一场，真是罪过!

老公在这里向给你道歉了，希望你能原谅，不要再生我的气了!

Dear ___________，

I am truly sorrythat_____________________（道歉的原因）Thereason is that ______________（介绍原因）Once again，I am sorry for anyinconvenience caused. Hope you can accept my apologies andunderstand my situation.

Yours sincerely，

Li Ming

尊敬的班主任老师：

在此，我向您递交我这篇道歉信。

最近一段时间以来，我上课经常不认真听讲，上课做小动作，严重地影响了您的教学热情。

这期间，我上课经常会拿桌子上的铅笔、钢笔，水彩笔，铅笔盒等物件玩，有时候我还愣愣地看着窗外，似乎在若有所思什么，其实我根本没有思考什么，只是懒惰得发呆了。特别是我在上练习课的时候，我没有认真地抄写你写在黑板上的习题答案，下课以后还要询问您，给您造成了很多困扰。我知道，我这样上课不认真听讲的错误是要不得的，任由我继续这样下去会带来比较不良的后果。作为一名学生，我也要有一定的学习责任心，自己的学习要向父母负责，向老师负责。更何况老师为了教育我们付出了辛勤汗水，我不能这么得辜负您。这次我错了，我决心加以改正。

经过一番思考，我想到了一个改正错误的方法，那就是在以后的上课期间，我要注意时刻提醒自己认真学习。在平时，我要注意培养自己的学习兴趣，特别是针对您所教的这门语文学科，我要认识到将来我有可能成为一名文学家，到时候全然指望着靠着文学混口饭吃，要是现在我不认真听讲，今后不就要饿肚子了。

因此，无论如何我也要改正我的错误，今后一定认真听课，不再惹您生气了。

亲爱的老婆：

您好!

抱歉，我昨天没有按时的赴约，让你也是久等了，我也不是忙碌于工作，而仅仅只是自己起来的晚，然后出门太迟，到了预定的时间，可我还在路上，我也是要为自己的迟到而和你说对不起，您别生气了，我知道错了。

虽然约会的时候，你笑了，但是只要我和你说话，你还是冷着脸的，我知道你是不高兴的，并且你的时间观念也是比较的强，每次约了什么时候，基本不会迟到，我也是知道你有这个习惯的，所以以前也是没有迟到过，此次迟到，也是昨晚我和朋友一起玩游戏，你和我说了晚安，叫我早点睡，但我却是没有听，玩得很晚，所以今天想要起来并不是容易，和你的约会我也是知道很重要，但依旧是重视的程度不够的，如果真的重视，那么我也是会昨天不会那么晚才睡，会今天早点到，来等你的，可是可能也是我觉得我们的关系稳定了，所以没有去想太多，觉得你会理解我玩游戏那么晚的，但现在回想起来，其实不对，自己有时候也是不太理解你的一些行为，但是我也是予以尊重，而自己的玩游戏，其实也是如此，偶尔玩的时候，你也是会陪着我玩，但是也是担忧我的休息，不会让我玩得太晚，让我早点睡觉的。而你的关心我确实没有在乎，这次很抱歉。

平时里，我也是不会迟到，此次的迟到算是给我提醒，同时也是希望老婆你不要再生气了，我以后不会这样，会重视我们的联系，无论你说的什么事情，都是要重视才行的，你叫我早点休息，也是为了我好，玩游戏虽然挺放松的，但是也是需要去克制，需要让自己有充裕的时间休息，而不能做一下对自己没有太多意义的事情，同时和你的约会，我也是必须要珍惜，要做好准备，不惹你生气，你冷落了我，我也是很愧疚，主要也是自己的错误，我而今也是认识到了，毕竟你一直都是很关心我的。以后无论是什么事情，只要是关乎你的，我都是要重视，不能迟到，不能让你不开心的，而且也是不要生气了，毕竟是我的错误，但是不能让你的笑容不在脸上。

老婆，请你原谅我吧，我知道自己的问题，也是会改，以后会珍惜和你一起的，而不能冷落，不能让你久等了，我犯了错，也是向你道歉，只求你原谅，笑容继续的回来。

此致

敬礼!

检讨人：___

20__年_月_日

亲爱的小河：

你好，你还记得我吗？我就是上次郊游时把汉堡包的包装纸扔在你身上的那一个小女孩。如今，我在学校学习了关于水的知识，懂得了世界上水资源匮乏，想起那天对你所做的事，我后悔莫及。所以，今天我真诚地向你道歉，希望你能原谅我的过错。

上周二，学校组织我们五年级的学生出去郊游。你婀娜多姿的身体像一条美丽的飘带。我和同学们兴致勃勃地一起去划船。兴尽之后，我们的肚子饿得咕咕叫。我从包里拿出我最爱吃的汉堡包，狼吞虎咽地吃起来，随手将包装纸直接扔在了你的身上。我后悔当初随手乱扔垃圾，后悔没有及时改正错误，将我扔下的垃圾捡回来，放进垃圾箱里。

我想起我家门前也有一条小河，它本来也是清澈见底的。可是自从人们开始往河里乱扔垃圾后，小河就越来越脏了。值得高兴的是，村民们也意识到保护环境的重要性，开始动用多方面的力量整治小河和周边环境。我真希望小河能早点恢复往日的风采。

我也行动起来了，动手做了一个木板，在上面写上“让鱼儿有个美好的家”几个字，把它立在了你的身边，让它陪伴着你。

王钰涵

2019年8月7日

陌生的小姑娘：

你好!

虽然我们素不相识，可你还记得一年前的夏天吗?我对那件事深感抱歉!

那年夏天，我回到乡下，在那里悠闲地度假、玩耍。一天，我坐在那棵枝繁叶茂的大树下休息，手中抓着一片冰甜的西瓜。啃完那多汁鲜甜的瓜瓤，我随手一扬，瓜皮不知被我抛往了何处。

这时，你举着根冰棍，一边舔着，一边蹦跳着向这里走来。你身着一条雪白的裙子，裙角还绣着一只飘飘欲飞的黄色蝴蝶，可爱极了。而最吸引我注意的，是你小脸上洋溢的灿烂的笑容，它让我的心也随之快乐起来。似乎就在一瞬间，这快乐终止了。不知怎么回事，突然间，只见你脚下一滑，身体向后仰倒，还没等反应过来，“砰”的一声，你已屁股着地，重重地跌倒在地。再一看你，手中的冰棍早已飞了出去，碎成了几块;而你脸上的笑容也随之消失了，取而代之的是一副痛苦不堪的神情;你的胳膊肘也在慌乱中磕破，而那条洁白的裙子也被污水染成了灰色，上面的蝴蝶飞天梦也因此破碎。你强撑着站起来，含着泪，一瘸一拐地渐渐走远……而我在一旁，忍不住掩嘴偷笑。

好端端的怎么会摔跤呢?好奇一下子占据了我的心房，我走上前去，在你摔倒的地方，发现了一块被踩过的新鲜的西瓜皮——这是我刚才随手扔掉的西瓜皮!害你摔倒的罪魁祸首竞是它!哦，不，应该是我!抬眼望着你远去的身影，我的内心不禁充满了内疚、后悔、惭愧……

我自责，恨我的不良习惯，恨，自己的懒惰!世上若有后悔药卖，我一定会买上一大把一口吞下。要是时光能倒流，我一定会多走几步路，将瓜皮扔到不远处的垃圾箱里，避免悲剧的发生;要是时光能倒流，我一定会在你狼狈的时候亲手扶你起来，亲口对你说声“对不起”，而不是袖手旁观……可是，生活中没有假设，我只有任后悔吞噬着我的心，让悔恨充满我的大脑。

时间过去这么久，这件事非但没有淡忘，反而如一根刺，在我的心底越扎越深。我不知道你姓什名谁，也不知道你家住何处，所以只能把这句最真诚的话藏在了心底，希望有一天能亲口对你说声“对不起”。不知你是否能够看到这封永远也无法邮寄的信，也不知你能否接受我的道歉，更不知你是否能原谅我……但是，无论如何，我一定要在这里对你真诚地说：“对不起!”

祝你笑容常在!

一个满心愧疚的大哥哥

2015年8月2日

dear david:

i am afraid that you will think me unpardonably negligent in nothaving answered your letter dated 7, december sooner, but when i have told you the reason, i trust you will be convinced that the neglect was excusable. when your letter arrived, i was just in hong kong. as my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when i took it up. now the first thing i have to hasten to do is to write to you these few lines to express my deep regret.i enjoyed many pleasant sights during my trip. i shall be pleased to give you an account to of them when i see you next.

sincerely yours,

tom

崔大鹏同志：

您好，前日由于我的过分冲动与不理智行为，我感到无比的愧疚与惭愧。此刻我已经无比悔恨自我的行为，给您带来的伤害感到极为悔过，我发自内心的说一声;对不起。

崔大鹏永远是我的挚友，期望你原谅我的无知无理无赖的行为。其实我明白日本人不都像右翼分子的嘴脸，我明白她是反对日本人购岛的行为，我的过于偏激行为是不对的。

立美莉子小姐您好，你能够嫁给中国人就是看得起中国人，是我的臭脑袋啊，不经过大脑的胡言乱语与动手打你，我此刻已经个性悔恨自我的不冷静的行为，对不起期望你能够原谅我的粗暴鲁莽。

真诚的期望你们百年好合、白头偕老。

极度感谢胡子哥、KK长缨桶菊、戴妃、平钟、寂寞大司令、和平终结战争等等的战友的批评。

当时我发飙的时候，莉子在哭泣，当时我还骂了她，此刻我回想起当时的一幕幕，我的心里异常的不是滋味。愧疚、惭愧、对不起已经无法表现我此刻的情绪，我自责我的所作所为，汗颜啊。这天我在单位，领导也找我谈话，领导批评说;爱国本无可厚非，但是务必有理性的去爱，我们的日本女工程师在去年压力机泄漏事故当中还救了一名我们的工人，她还为受伤的员工输血。再者说了，这位姑娘还反对日本购岛行为。感情无国界，不受政治控制的。

在那里我再次说一声对不起，请你们原谅我的粗鲁冲动，真诚期望你们幸福美满快乐。

ooo

oo年x月x日

Dear Mother,

Your hard work!

At the moment whether you are in the high temperature machine room in the

hands to mechanically operate the machine; At the moment, whether you have been

too busy to think about me in school; At this moment the midnight bell is about

to strike, whether you are still empty belly, endure the roar of machinery in

busy overtime, I clearly see your swarthy face has a trace of years, sweat beads

gathered into a stream winding down...

Mom, Im afraid Im going to lose sleep tonight because I made an

"unforgivable" mistake. I have slapped myself several times, but the thought of

your frail figure is too much for my conscience to bear. In order to make a

living, you and your father work away from home all the year round. This year,

you were going to accompany me to study. "Sophomore year, key!" I know this is a

decision you and Dad have made after much thought and consideration. Considering

the situation at home, I refused.

I bought you a ticket to go away with tears in my eyes, and very

reluctantly put you on the train, I can clearly see the tears twinkling in your

eyes. Mom, I dont envy others wearing brand clothes, wearing brand jewelry; I

dont envy them having their parents pick them up every day; I dont envy them

eating nutritious breakfast prepared by their parents every day.

Although I can only with boiled water, eating steamed buns, but I know that

my mother gave me love is not lost to anyone. Mother you have been told me to

pay attention to nutrition, improve food, but I learned from the mouth of your

fellow villagers that you drink porridge with pickles every day, today is the

weekend, a week of steamed bread I want to do a la carte; My shoes are broken,

my thumbs are "happy", I want to buy a pair of sneakers at a reduced price;

Mid-term exam is coming soon, I learn not solid enough, want to go to Xinhua

bookstore around. So, I chuang the only two hundred dollars, this is my hard

work, under the pillow has been pressed flat, I know three years when the money

is much, I dont want to old to you for money, and brother next year will rise

the third year.

Walk in the street, those common sneakers also want 30, 50 yuan, later I

still wear old shoes into the Xinhua bookstore, come out, it is dusk, into the

vegetable market, I picked a jin of cabbage, a jin of carrots. This time, I

spent $2.70. But What I never expected, mother, was that when I took the money

that night, it was gone. Two hundred dollars just disappeared, And I broke down,

and it felt like the sky was falling down, and I went crazy and searched

everywhere I went today, but... Mom, Im sorry to you, and dad, when I was going

to tell you, but you called to tell me that you were injured, accidentally cut

by the machine on the hand, you let me how to open my mouth! I didnt have a

night class, I cried, and cried happily on the playground for a whole night.

The pressure on study, the loneliness in life, the condemnation in my

heart, the pain of missing my loved ones, mom, can you understand my mood now?

Mom, I miss you.

Your daughter

尊敬的各位领导：

您好!

现在我怀着沉重的心情，向贵公司的各位工作人员表达我深深的歉意，作为一名非重点院校的本科生，能够成功签约oo，一直是我的骄傲，可以有机会加入oo这个优秀的集体，也一直是我的愿望。现在我却因为家里的安排，不得不放弃这个来之不易的机会，我非常的遗憾，也对于我给贵公司造成的不便和损失，感到万分的歉疚，也要郑重的说声对不起。

oo作为中国的知名企业，在各方面都取得了令人瞩目的成就，为社会为国家也做出了巨大的回报，对于这样一个富有责任感的企业，我深深的佩服。从宣讲会一直到现在，oo面试的场景历历在目，我非常感激oo主管给予我机会，让我第一次来到了oo这个美丽的城市，有机会亲眼见识到了oo。二面时我不出彩的表现，让我一度以为会与oo失之交臂。幸运女神眷顾我，让我通过了面试，最终有机会可以加入oo。可是现在，我不得不说一句抱歉。因为我的原因，现在只能放弃这个美好的愿望。

oo真的是一个很好的地方，我去过庐山，感受到了匡卢奇秀甲天下的壮丽。在oo，我感动oo人的热心、淳朴。我在oo接触到的每一位工作人员，都非常的和蔼友善，这些都让我感到非常的温暖。我希望以后还可以有机会来到oo这个美好的城市。

再次为我的违约行为向各位工作人员及领导表达我的歉意，衷心的祝愿各位在以后的生活中事事顺心，同时也祝愿oo的明天更加灿烂辉煌!

ooo

oo年x月x日

Dear Mother,

Hello!

I now apologize to you, last Thursday, I test deduction of nearly 30

points, I think: oh, home will be hit by my mother! If you put it in the bag and

dont take it out, you will be sure to turn it out! Well, play it by ear! Back

home, When I eat bananas, my mother from my schoolbag out of the test roll, a

look, suddenly changed face. I saw that the situation was not good, so I fled to

my room, my mother pursued, also entered my room. Mother shouted: "Come here!!"

I had to obediently past, say that time, the dragon 18 first five has been

pulled out of my ass, suddenly a burst of pain through my whole body. When the

second palm came, My instinct with the hand to block, block, but my mother went

to take a coat hanger, I think: over, mother to hair biao!" Mother like the

arrow from the string rushed over, and then a burst of violence, while playing

cursing: "Play! Play! Play! You play in a day! ..." When my mother played, my

mother also cried, and then, my mother ignored me for a whole day.

Mom, Sorry, I will study hard in the future, no longer put all my mind to

play, no longer let you worry about. I look at the "mom and dad is not my

servant" and "never read for teachers and parents after understand your good

intention, I know, playing on my body, pain in your heart, the main character of

the two books, after come back to poor rural changed a lot, is treated as a

prince before, record is 25th, now he was a modest, sensible child, learning in

the top 11. I want to learn from him. Mom, I wont let you down! Surely not!

Dear Zhang,

I am really sorry to tell you that I was unable to attend your birthday

party yesterday evening. That is owing to the fact that my old friends visited

my house without telling me the exact time. I had to entertain those friends

with my passion in the entire evening,and I will continue to entertain them in

the following two days.

I really regret that I havent go to celebrate your birthday personally and

had missed a wonderful chance to enjoy myself with our kind colleages. I have

prepared a pretty gift to you yesterday and will send to you this afternoon to

show my best birthday wishes. Besides, I trust that you will understand me.

Best wishes,

yours sincerely,

Tom

Dear Bob，

Im writing to apologize for having forgotten to return the "the Beatles" CD to you when I left Canada，I was in such a hurry that I packed everything in my luggage without checking carefully。Had I paid more attention then，I wouldnt have made such a stupid mistake。

Now something must be done to solve the problem because I understand you cherish the CD enormously。I can either send it to you by express mail or alternatively pensate you at a reasonable price。If you do not mind，I may bring it back to you next time I go to Canada。

Please let me know which solution you prefer at your earliest convenience。I really hope you will accept my sincere apology。

Faithfully yours

Li ming

Dear Mr Minister,

On behalf of the United States Government, I now outline steps to resolve this issue.

Both President Bush and Secretary of State Powell have expressed their sincere regret over your missing pilot and aircraft. Please convey to the Chinese people and to the family of pilot Wang Wei that we are very sorry for their loss. Although the full picture of what transpired is still unclear, according to our information, our severely crippled aircraft made an emergency landing after following international emergency procedures. We are very sorry the entering of Chinas airspace and the landing did not have verbal clearance, but very pleased the crew landed safely.

We appreciate Chinas efforts to see to the well-being of our crew. In view of the tragic incident and based on my discussions with your representatives, we have agreed to the following actions:

Both sides agree to hold a meeting to discuss the incident. My government understands and expects that our air crew will be permitted to depart China as soon as possible.

The meeting would be April 18, 2001.

The meeting agenda would include discussions of the causes of the incident, possible recommendations whereby such collisions could be avoided in the future, development of a plan for prompt return of the EP-3 aircraft, and other related issues. We acknowledge your governments intention to raise U.S. reconnaissance missions near China in the meeting.

Sincerely

Joseph W. Prueher

Dear John,

I am eagerly looking forward to your visit to our city. After all these years of writing to each other, I can not wait to see you. However, I regret to inform you that I will not be able to meet you at the airport on time.

The reason is that your flight will arrive early in the morning, and the earliest I can reach the airport will be about an hour after you land. Will you please wait for me in the arrival lounge? You can have breakfast while you wait.

By the way, as we have never met I must tell you home to identify me: I am of 165cm tall and have a long hair. In addition, I will wear a white skirt and carry a China Daily at hand.

Hope we can meet soon.

Sincerely yours,

Alice

Dear Mother,

Im really sorry about tonight. It was more than nine o clock in the

evening. I still went to my friends house and got to eleven o clock

I knew something big had happened, so I went over and sat down. My mother

cried and scolded me, saying that I had to go out so late and called all the

people I knew on my mobile phone. I was ashamed and I knew I was wrong, but my

mother asked me to tell me where I had gone and tell her the name of that person

and the method of communication

But I dont want to, because now young people dont like their parents to

worry about them, more dont like their friends to worry about me. I know my

mother is worried about me, but I hope you can put your heart at ease with me

because I have grown up.

I have the ability to distinguish the good and bad things and practices,

but in the eyes of parents, I am always a child mother scold me while crying,

eyes red and tears, my heart is so painful, I really know that I was wrong,

should not let my mother worry.

Mom, dont worry about me any more. I have grown up and have my own

privacy. I hope you can respect me.

Dear Mr。 Grison

Thank you for your letter of 6 May 2004 concerning the faulty tableware。

I am extremely sorry to learn that the delivery you took on 2 April was of poor quality。 This was due to our faulty packing machine。 We now have it repaired and we will replace the faulty delivery free of charge within three days。

We have been supplying you for five years and we will replace the faulty delivery free of charge within three days。

We have been supplying you for five years and you have always been one of our excellent customers。 Therefore， I greatly regret the inconvenience it has caused and would like to offer my sincere apologies。 I can assure you that such occasion will not occur and our supplies in the future will again be of our usual high standards。

I hope that you can use our pany as your supplier in the future。

Your sincerely

给闺蜜的道歉信:

亲爱的，为了表达我对你的歉意，我特地出门给你买个道歉的礼物，结果从所有东西中我第一眼就看中了这个，可东爱西最新推出的一款护手霜o()o~~。你看这个叫做手机手蜜的护手霜的包装超级卡哇伊咧(^)喵，这三款分别是萌女系樱桃手蜜，小清新柚子手蜜和森女系绿茶手蜜。你喜欢清新自然，就送你绿茶手蜜和柚子手蜜吧。再加上它还有一个不干不腻的特点，特别适合你这种经常手部肌肤容易干燥的女生哦(x^__^x)嘻嘻。

而我就用这个粉粉的樱桃手蜜，这样我的油爪子再也不会在你手机上留下油脂印啦(^o^)/!你之前总是不爱用护手霜，总说这个太油皮肤不吸收，那个太腻弄的手上滑滑的好不舒服，现在不用怕啦!有了可东爱西的手机手蜜，它不干不腻，手机不花的特点实在太适合我们用了，再加上它们从保湿，滋润，养护，嫩滑，亮白，弹性，光泽这7个方面全方位保护我们的双手，而且价格一点也不贵，只要用过一次，你就一定会爱上它o(≧v≦)o~~好棒!收到礼物之后，就不要再生气了~~生气就不漂亮了~我可爱的颜颜?

此致

敬礼!

oo

20oo

Mr. Ulrich Niemann.

Director

People-People Exchange Co.

Dear Sir or Madam: Friday 22nd September

Many thanks for your fax dated 7th September address to General Manager concerning the problems you experienced during your last visit from 29th-30th August. Mr. Ford, our General Manager is away on leave at present and therefore I have taken the liberty of replying to you on his behalf.

Mr. Niemann, please accept our sincere apologies for the problems you have experienced - our policy, which you were unfortunately wrongly informed as a newnpolicy, stands that those Golden Circle members who are eligible for upgrades may book through any channel, subject of course to room availability. I have subsequently taken appropriate steps to ensure that none of our other eligible Golden Circle guests are similarly inconvenienced in future.

I have also noted your comments concerning our housekeeping Staff and their lack of English and basic courtesy and I assure you that we will be intensifying our training efforts in both those areas in an effort to improve our standards.

It is only through feedback such as your own that we can judge ourselves honestly and enhance the overall experience for you, our valued guest and therefore I thank you for taking the time to put pen top paper.

We are normally very proud of the service which we offer at China World, and thus, in an effort to redeem ourselves, we would like to offer you one nights complimentary accommodation when next you visit Beijing. To this end, I would be grateful if would contact me personally and I will gladly make the necessary arrangements on your behalf along with any specific requirements you may have.

My apologies once again and I look forward to welcoming you back to China world Hotel in the near future.

Regards

Alfred Zhuang

Front Office Manager

首先，我先承认错误，今天晚上回来晚了，没有提前给你说。

对不起，媳妇，我错了。

也许我说这句话有点晚，但是我还是要给你说，因为我在这个特殊的时期没有好好的照顾到你。

印象中，自从结完婚到现在咱们之间好像还没有发生过像今天晚上的情况，此时此刻，再多的道歉也不能挽回所发生的事情了，我只能从这件事情中汲取教训，让类似的这种事情以后再也不要发生，下面给你解释一下我为什么会回来晚。

你知道的，我五一回了趟老家，把你一个人留在这边，尤其是还是在你怀孕的时候，但是，我想给你说，我之所以要回去，是想为了以后能创造出更好的生活来，20__年毕业到现在，咱们经历的事情都很多，工作上，生活上，让我们学会了更加要珍惜彼此，20__年，这一年我们结婚了，这一年也是我没有好好把握住珍惜住的一年，之前有过创业的想法，但是一直不知道从哪里下手，也没有碰到合适的项目，直到今年我的思路才慢慢清晰，还记得那天我在公司里面当着你和我叔的面去阐述我的想法的那个画面吗，那个时刻我真的很激动，因为我的想法得到了你们的认可，我也真真实实的感受到了自己的存在感。

既然得到了你们的认可，那段时间我的的确确的为我这个想法在付出，从各个方面去完善，还记得那天晚上我给你说怎么把这个项目优化的更好的时候你说:“别说了，都听的恶心了。”也正是在这个时间，得到了一个好消息:你怀孕了，我当爹了。

这个时候，我更加感到自己要为将来做出更好更完美的计划了，但是我没有想到的是为了实现这个计划，让你受到了不少的委屈。

先谈谈五一回趟家发生的一些事情吧。

咱们两家都是农村的，家里面世世代代都是务农为主，靠种植小麦等普通的农作物为主，从来没有种植过经济型的作物来，但是我婶家那边就很不一样了，她们是住在西峡的大山里面，俗话说:靠山吃山，靠水吃水。

由于她们那边的居住环境的特异性，造就她们那边的种植的农作物也不一样，她们那里的猕猴桃和香菇在当地甚至整个中国都有一定的名气，我也是源自于这方面的灵感，才激发起我的创业理想，我想通过网络把大山里面的生活以及猕猴桃香菇的成长过程展现给像你我都不了解大山的人，有了这个想法，也得到你们的支持，所以，我一定要亲自去那边感受一下大山里的魅力以及大山馈赠给当地人们的礼物。

因此五一期间，我把你独自留在这座城市里面，那几天，你经常问我什么时候回去，我给你说的是事情办完之后就回去，在假期之间，有些部门放假了，一些事情没有办成，过了假期才把事情逐渐的完善，事情一办好我们就回去了。

在大山里面呆了五六天的时间，真正感受到了大山的魅力，我们住在喧闹的城市，但是在这里，尤其是晚上，大山里面偶尔听到一两只鸟叫声以及门前从山上流下来的溪水撞击石头发出来的水流声，真正让我感受到了什么才是真正的“静”。

早晚的温差比较大，正是由于这一特殊的温差，才造就了当地种植的香菇不同，进入农历九月份，香菇就按捺不住了，慢慢的都开始破包而出。

早晚的温差也造就了冬菇中的极品诞生:花菇。

听我婶的爹(按照辈分我要叫爷的)说:花菇的菇表的形状像爆米花一样炸开，其营养价值也是极高的，也是冬菇中卖的最贵的一种。

说这就扯得远了，还讲回到我为什么会回来晚，这几天我一直在网上搜集关于西峡猕猴桃的资料，以前我对猕猴桃的接触很少，平常在水果店买水果也见到过，只不过有点贵，舍不得买，但是在大山里面，早上六点多起来去跑步经过种植猕猴桃的地旁边，看那些含苞待放的猕猴桃小果，清晨的露珠还挂在它们的身上，透过阳光的照射，它显得是那么的晶莹剔透。

正是由于对它的不了解，对它的好奇，所以我要尽自己最大的努力去搜集关于它的所有资料，因为我想把大山里面的猕猴桃传播出去，让更多人能够吃得上生长在大山里面的猕猴桃。

感受大山馈赠给人民的礼物。

这是走的那一天帮我婶家摘的香菇的其中一部分。

经过这几天的整理，让自己着实的了解到了很多关于猕猴桃的知识，原来它的起源地是中国，以前一直误以为它是新西兰那边产的呢，通过查找，原来是100多年前，一位新西兰女校长在中国旅游时发现了猕猴桃，并将它带回了新西兰，从此开始了猕猴桃的移民生涯，至于为什么叫奇异果，那是因为它酷似新西兰的国鸟——奇异鸟。

之前我叔去上海那边学习去了，昨天才回来，今天下午五六点的时候他来公司这边，我给他说了一下我这几天在做什么，想听听他的意见与指导，以及下一步的工作计划。

这一聊都聊到了六点四五十，当我在微信上看到你的信息的时候，我是又生气又想回去。

后来我叔接了个电话，我连招呼都没有给他打我就回来了，开着他的车回来的，本来想着今天晚上开车送你去的，但是你没有给我这个机会，回来家我敲门你在生我的气，是我一时的冲动，制造出让门发出了异常声音。

我知道你一个人在家很委屈，尤其是怀孕的时候，正是需要有人照顾你的时候我却没在你的身边，以后我会尽量的抽出时间来陪你，但是希望你也能理解我一下，我是真的想把这件事情做好，我现在所做的一切都是为了让我们以后能过上更好的日子，对不起，是我的一时冲动惹你生气了。

以后这样的错误我是不会允许自己再犯了，也希望你以后能理解我一下。

对不起。

此致

敬礼!