商务英语书信格式模板（通用20篇）

改善服务

Thank you for your letter of 26 January. I apologize for the delivery problems you had with us last month. I have had a meeting with our production and shipping managers to work out a better system for handling your account .We know we made a mistake on your last order . Although we replaced it for you. we want to make sure it does not happen again. We have devised the enclosed checklist to use for each of your future order. It includes your firms particular specifications, packing requirements and marking instructions. I believe can service your company better and help you operations run more smoothly with this safeguard. Please contact us if there are any additional points you would like us to include.

感谢1月26日来信。对上月贵公司更换所需货品，唯恐类似事件再发生，本公司生产、运输和出口部经理已商议制订更有效方法处理贵公司事务，并为此特别设计清单。随信奉上该清单，供贵公司今后订货之用。当中包括特殊规格、包装要求和樗说明等栏目，相信此举有助本公司提供更佳服务，促进双方合作。如欲增设任何栏目于该清单上，恳求惠示。

英语书信是英语中最常见的应用文体裁，用途极为广泛。以下是小编整理的大学英语书信作文格式，欢迎阅读参考！

1、信头(heading)

信头是指发信人的姓名(单位名称)、地址和日期，一般写在信纸的右上角。一般公函或商业信函的信纸上都印有单位或公司的名称、地址、电话号码等，因此就只需在信头下面的右边写上写信日期就可以了。

英文地址的写法与中文完全不同，地址的名称按从小到大的顺序：第一行写门牌号码和街名;第二行写县、市、省、州、邮编、国名;然后再写日期。标点符号一般在每一行的末尾都不用，但在每一行的之间，该用的还要用，例如在写日期的时候。

其中日期的写法，如1997年7月30日，英文为：july 30，1997(最为普遍);july 30th，1997;30th july，1997等。1997不可写成97。

2、信内地址(inside address)

其中在一般的社交信中，信内收信人的地址通常省略，但是在公务信函中不能。将收信人的姓名、地址等写在信头日期下方的左角上，要求与对信头的要求一样，不必再写日期。例如：

3、称呼(salutation)

是写信人对收信人的称呼用语。位置在信内地址下方一、二行的地方，从该行的顶格写起，在称呼后面一般用逗号(英国式)，也可以用冒号(美国式)。

(1)写给亲人、亲戚和关系密切的朋友时，用dear或my dear再加上表示亲属关系的称呼或直称其名(这里指名字，不是姓氏)。例如：my dear father，dear tom等。

(2)写给公务上的信函用dear madam，dear sir或gentleman(gentlemen)。注意：dear纯属公务上往来的客气形式。gentlemen总是以复数形式出现，前不加dear，是dear sir的复数形式。

(3)写给收信人的信，也可用头衔、职位、职称、学位等再加姓氏或姓氏和名字。例如：dear prof. tim scales, dear dr.john smith。

4、正文(body of the letter)

位置在下面称呼语隔一行，是信的核心部分。因此要求正文层次分明、简单易懂。和中文信不同的是，正文中一般不用hello!(你好!)

正文有缩进式和齐头式两种。每段书信第一行的第一个字母稍微向右缩进些，通常以五个字母为宜，每段第二行从左面顶格写起，这就是缩进式。

但美国人写信各段落往往不用缩进式，用齐头式，即每一行都从左面顶格写起。商务信件大都采用齐头式的写法。

5、结束语(complimentary close)

在正文下面的一、二行处，从信纸的中间偏右处开始，第一个词开头要大写，句末用逗号。不同的对象，结束语的写法也不同。

(1)写给家人、亲戚，用your loving grandfather，lovingly yours，lovingly等;

(2)写给熟人、朋友，用yours cordially，yours affectionately等;

(3)写业务信函用truely yours(yours truely)，faithfully yours(yours faithfully)等;

(4)对上级、长辈用yours obediently(obediently yours)，yours respectfully(respectfully yours)等。

6、签名(signature)

低于结束语一至二行，从信纸中间偏右的地方开始，在结束语的正下方，在签完名字的下面还要有用打字机打出的名字，以便识别。职务、职称可打在名字的下面。当然，写给亲朋好友的信，就不必再打了。

7、附言(postscript)

如果一封信写完了，突然又想起遗漏的事情，这时用p.s.表示，再写上遗漏的话即可，要长话短说。通常在信末签名下面几行的左方，应于正文齐头。

注意：在正式的信函中，应避免使用附言。

8、附件(enclosure)

如果信件里面有附件，可在信纸的左下角，注上encl：或enc：，例如：encl：2 photos(内附两张照片)。如果福建附件不止一项，应写成encl：或encs。

我们有时可看到在称呼与正文之间有re：或subject：(事由)字样。一般在信纸的中间，也可与“称呼”对齐。还应在底下加横线，以引起读信人的注意，使收信人便于在读信之前就可了解信中的主要内容。事由一般在公务信函中使用，也可以省略。

Communicating in English effectively is essential in todays global economy.

在今日全球化的经济环境下，有效地用英语交流已经变得至关重要。

But conveying your ideas clearly is a skill that needs to be learnt. Too often people simply copy the style of their co-worker and especially their superiors as they think this "good English". You see examples in your in-box every day - emails that are difficult to understand and that you need to read over and over again to get the message.

然而如何清晰地表达你的想法却是门大学问。太多时候人们只是简单地照抄他们眼中同事，尤其是上级写出来的“漂亮英语”。你每天都能在收件箱里看到很多例子——那些难懂的需要你读好多遍才能理解的邮件。

A big mistake is to pad out your writing with unnecessary words and phrases. Remember that the purpose of your writing is to communicate your ideas clearly.

一个巨大的错误就是用一些不必要的单词和词组让你的文章变得冗长。你要牢记你写作的目的是为了更清晰地交流你的想法。

Always try to reduce the number of words in your sentences and avoid lengthy phrases that can be replaced with a shorter alternative. Here are some examples:

总是尽可能减少你句子中使用的字数，避免使用可以用更短的词代替的长词。以下是一些例子：

*Instead of "prior to" use *before*

用“before”代替“prior to”

*Instead of "subsequent" use *after*

用“after”代替“subsequent”

*Instead of "in order to" use *to*

用“to”代替“in order to”

*Instead of "in the event that" use *if*

用“if”代替“in the event that”

*Instead of "with reference to" use *about*

用“about”代替“with the reference to”

*Instead of "state of the art" use *latest*

用“latest”代替“state of the art”

*Instead of "due to the fact that" use *since*

用“since”代替“due to the fact that”

*Instead of "not later than 2pm" use *by 2pm*

用“by 2pm”代替“not later than 2pm”

*Instead of "at the present time" use *now*

用“now”代替“at the present time”

Remember about organisation as well. Use topic sentences to indicate what each paragraph is about. In addition, keep your emails short. No one likes to read an email 10 paragraphs long!

同时也要记得文章有组织性。第一句话就要开门见山地点出你每一段要讲什么。除此之外，要控制你邮件的长度。没人想读一条长达10段的邮件。

By using simple words and easily understood phrases you can improve the clarity of your message no end.

通过使用简单的单词和易懂的词组，你就能最终提高你信息的清晰度。

示例：

Dear______,

I am writing to extend my sincere gratitude for ________(感谢的原因). If it had not been for your assistance in _________(对方给你的具体帮助), I fear that I would have been_________(没有对方帮助时的后果).

Every one agrees that it was you who__________(给出细节).

Again, I would like to express my warm thanks to you! Please accept my gratitude.

Yours sincerely

Li Ming

1、Thank you very much for ....

十分感谢...

2、Many thanks for your ...

非常感谢您...

3、Please accept my sincere appreciation for ...

请接受我对...真挚的感谢

4、I am truly grateful to you for ...

为了...，我真心感激您

5、It was good (thoughtful) of you ...

承蒙好意(关心)...

6、You were so kind to send ...

承蒙好意送来...

7、Thank you again for your wonderful hospitality and I am looking forward to seeing you soon.

再次感谢您的盛情款待，并期待不久见到您

8、I find an ordinary "thank-you" entirely inadequate to tell you how much...

我觉得一般的感谢的字眼完全不足以表达我对您多么地...

9、I sincerely appreciate ...

我衷心地感谢...

10、I wish to express my profound appreciation for ...

我对..深表谢意

11、Many thanks for you generous cooperation

would rather (not) do.

导语：父爱也是伟大的，下面是yuwenmi小编为大家整理的优秀英语作文，欢迎阅读与借鉴，谢谢!

今天是父亲节。假定你是李华，请给你的美国笔友John 写一封电子邮件，谈谈你将如何与父亲一起度过这个特别的日子。要点如下：

1)表述你与父亲间的情感;

2)为父亲制作一张卡片;

3)帮助父亲做点事

4)陪父亲散步等

注意：词数80-100

Dear John,

It’s Father’s Day today. It’s a special day, isn’t it?

I think we should do something to show our love for our fathers on this special day. My father and I are good friends. Whenever I meet with difficulties, he is always there, ready to help me.

Today I will make a beautiful card for him, with my thanks and best wishes on it.Then I will help him wash his shirts afternoon and cook his favourite food in the evening. Besides, I’ll take a walk with him after dinner and then play chess with him, for he likes it very much. I’m sure he’ll be happy.

What’s your plan for Father’s Day? I’m looking forward to hearing from you.

Yours,

Li Hua

【参考译文】

亲爱的约翰，

今天是父亲节。今天是特别的一天，不是吗?

我想在这个特殊的日子里，我们应该做点什么来表达我们对父亲的爱。我和爸爸是好朋友。每当我遇到困难，他总是在那里，随时帮助我。

今天我要为他做一张漂亮的卡片，带上我的感谢和最美好的祝愿，然后我会帮他洗衬衣，下午在晚上做他最喜欢的食物。此外，晚饭后我会和他一起散步，然后和他下棋，因为他非常喜欢。我肯定他会幸福的。

你父亲节的计划是什么?我期待着你的消息。

你的好朋友，

李华

Thanks for Lius Hospitality

Aug. 18, 1989

Dear Liu Dong,

Im back at school now. I wish to express my thanks to you for the wonderful vacation I spent with you and your family. During the vacation you taught me how to swim, boat and fish. I really appreciate① your taking time off work to take② me around and show me so many places.

Your mother is such a terrific③ cook! I think I must have gained 10 pounds just in the week I spent with you. Surely Ive spent a happy vacation, which will be remembered for long.

I hope you will be able to visit our school sometime. Thank you again. Lets keep in touch.

假若你是《21th century》报纸的编辑，有一学生向你写了如下的一封信，请你根据来

信的内容写一封回信，帮他出出主意。字数约为100左右。

Dear Editor,

My physics teacher is very strict with us. I often feel nervous in his classes because we are punished by being made to stand for a few minutes if we cant answer his questions. Its embarrassing (尴尬) to be made to stand in class, so I hate physics classes. However, I really want to do well in physics. What should I do?

Yours sincerely

Zhang Ying

Dear Zhang Ying,

I am sorry you are having difficulty with your physics classes. Teachers have many different ways of encouraging students to put in more effort — it seems as though your physics teacher thinks fear is the best way! He does it because he thinks it will produce results. If you feel that it is stopping you from doing your best then you should tell him. You say you want to do well in physics and if your teacher knows this, he will be pleased. It is only when students are not trying as hard as they can that a teacher is forced to take action. If he is aware of your worries, perhaps he will suggest other ways of helping you improve your work.

Editor

张颖

亲爱的张颖，

我很抱歉你在物理课上遇到了困难。老师们有许多不同的方式鼓励学生投入更多的精力，这似乎是你的物理老师认为恐惧是最好的方式！他这样做是因为他认为这会产生结果。如果你觉得这是阻止你做你最好的，那么你应该告诉他。你说你想在物理方面做得很好，如果你的老师知道这一点，他会很高兴的。只有当学生没有尽可能地努力，他们可以教师被迫采取行动。如果他知道你的担心，也许他会建议其他的方法来帮助你改善工作。

编辑

示例一：

Dear____,

There will a _____(内容) at/in______(地点) on____(时间). We would be honored to have you there with us.

The occasion will start at _______(具体时间). This will be followed by a ____(进一步的安排). At around______(时间)，__________(另一个安排)

I really hope you can make it. RSVP before ______(通知你的最后期限)

Yours sincerely

Li Ming

我是一名商务英语专业的学生。在即将毕业的这几个月里，我主要负责的工作内容是办公室文秘。在这一过程中，我采用了看、问、学等方式，初步了解了公司文秘工作中的具体业务知识，拓展了所学的专业知识，希望我的这篇商务英语文员实习周记可以给大家作为参考范例。

为以后正常工作的展开奠定了坚实的基础，从个人发展方面说，对我影响最大的应该是作为一个社会人工作作风以及在工作过程中专业知识对工作的重要作用，因为这些都是我在校学习中不曾接触过的方面，所以我将在报告中首先讲述我在实习期间积累的这方面的认识和经验。

毕业实习是每个大学生必须拥有的一段经历，它使我们在实践中了解社会，让我们学到了很多在课堂上根本就学不到的知识，受益匪浅，也打开了视野，增长了见识，为我们以后进一步走向社会打下坚实的基础。

由于我所在的公司是北京驻乌的一个办事处，是一家私企，所以我刚开始的工作并不忙，没有感觉到很累。只是每天都要守在电话和传真机旁。很耗时间，第一天就因为坐了一天腰酸背痛的。但是过了几天就稍有点习惯了，每天向我同一个办公室的女孩学习一些办公知识。刚步入工作岗位，才发现自己有很多都不懂的。

现在在办公室，有闲的时候就会看一些会计方面的书，虽然自己所学的专业在此时没有派上什么用场，但我觉得应该多学点，有几个技能在以后找工作也可以给自己我几个选择。我现在上班近两个月了，在这短短一个多朋中，曾有几次想过干完一个月不干了。

也许我是刚开始工作，有时受不了经理给的“气”， 自己心里很不舒服，就想辞职再重新换个工作得了。但静下心来仔细想想，再换个工作也是的，在别人手底下工作不都是这样么?刚开始。

就应该踏踏实实的干好自己的工作，毕竟又没有工作经验，现在有机会了就要从各方面锻炼自己。不然，想念以后干什么都会干不好的。我现在的工作，相比其他人来说待遇挺不错的了，也不是和其他人比，工作也不是很难，很容易进入工作，关键是学习对人怎么说话、态度及其处事。

1、开头部分

How nice to hear from you again. Let me tell you something about the activity. I’m glad to have received your letter of Apr. 9th. I’m pleased to hear that you’re coming to China for a visit. I’m writing to thank you for your help during my stay in America.

2、结尾部分

With best wishes. I’m looking forward to your reply. I’d appreciate it if you could reply earlier.

感谢信

【写作要求】

假定你是李华，你们学校和一所美国中学签署了教师交流协议。在过去的一年里，你们的英文老师是来自这所中学的Sue Wood。不久前她返回美国任教。请你根据写作要点和要求给Sue写封电子邮件。

写作要点：1.对她表达感谢之意; (议论)

2.介绍她离开后你自己及班里发生的事情; （记叙）

3.希望了解她的近况。（询问）

要求：1.短文须写在答题卡的指定区域。

2.短文词数不少于100（不含已写好的部分）。

3.内容充实，结构完整，语意连贯；

4.书写须清晰、工整。

5.邮件中不能体现本人真实信息。

【优秀范文】

Dear Sue,

I’m Li Hua, one of your students in China. It’s almost a month since you left us. We all miss you and are very grateful for what you did for us.

We are busy as usual. We had an English speech contest the other day. I won the first prize! This again reminds me of all your kind help. Do you still remember the trees we planted together on the hill behind the school? Yesterday, we went there and watered them. The tree you planted yourself is growing well, and the whole class decided to name it Sue Wood. Will you come back to see Sue Wood?

How is everything with you lately? We hope to know more about you and your American students. Hope to keep in close touch.

All the best.

Yours，

Li Hua

导语：春节是中国最隆重的节日，下面是yuwenmi小编为大家整理的优秀英语作文，欢迎阅读与借鉴，谢谢!

假定你是李华，你的美国朋友Mike想了解中国的春节，请你给他写封回信介绍这个节日。要点如下：

1)春节的由来及寓意;

2)春节的庆祝活动;

3)邀请他到来中国欢度春节。

注意：

1)词数100左右;

2)可以适当增加细节，以使行文连贯;

3)开头和结尾已为你写好。

范文：

Dear Mike,

In your last letter, you mentioned that you want to know something about the Spring Festival. I am writing to tell you about it. Spring Festival has a long history, which was originally celebrated to scare away a fierce beast “Nian”. Slightly different from that in the past, it is now given new meanings and regarded as a way forpeople to enjoy reunion with their families however far they live or work. On the New Year’s Eve, each family has its members gathered together. They tell each other their lives in the past year, exchange gifts and eat a lot of delicious meals in the warmth of the family. Children can get lucky money in red paper. People have a good time, holding opera performances, and other celebrations.

I hope you will come here and experience this wonderful festival.

Yours,

Li Hua

【参考译文】

亲爱的迈克，

在你的上一封信中，你提到你想知道春节的一些事情。我写信是想告诉你这件事。春节有着悠久的历史，最初是为了吓走一只凶猛的野兽“念”。略有不同，在过去，现在是赋予了新的内涵和作为人与他们的家人不管他们居住或工作的团聚。除夕之夜，每个家庭成员都聚在一起。他们在过去的一年里告诉彼此的生活，交换礼物和吃了很多美味的饭菜在温暖的家庭。孩子们可以用红纸得到压岁钱。人们有一个很好的时间，举行歌剧表演，和其他庆祝活动。

我希望你能来这里体验这个美妙的节日。

你的，

李华

建议信范文

21 June 2016

Dear Mary,

Thanks for your last letter. Im so glad that you have been able (at last! ) to arrange a holiday in Australia. As I fear I wont be able to meet you at the airport when you arrive, nor will I be able to be home until later in the afternoon, so here are some instructions and suggestions. There is a bus from the airport to the city. It is much cheaper than a cab. Take the bus to the city and ask to get off at Town Hall railway station. To get to my place in the eastern suburbs you have three options. You can either take a cab, a bus or the train. I suggest you take the train, since the airport bus will leave you right at the station. Get off at Cliff Station. From there you can either walk to my place (about ten minutes) or take a taxi. Probably you should take a taxi as you will have luggage.

When you arrive at my flat, ring the intercom for Flat 2. My friend Lillian will be at home and she will open the front door for you and let you into my flat. Presumably you will be tired and want to sleep. But if you feel like some exercise after that long flight, you could stroll down to Cooper Park, which is only ten minutes away ? you can see it from the window. Cheers and looking forward to seeing you.

Yours sincerely,

Annie

P.S. I will leave something for breakfast in the fridge. Help yourself to anything you want.

My name is Yin Xiaomeng. A heard this name, whether you are in a long not big mean? Yes, in the eyes of parents, I will never grow up, Jing Jing is my nickname, opened the dictionary to check the "Jing" word, means womens talent. Sorry, the name is really a bit sorry, actually I was poor. I also I have a pen name - snow Rao. Is chairman MAO, "patio spring snow", according to the word in the poem, I think it is a beautiful name.

Im sixteen years old this year. Sixteen of the youth, should be happy, more should be a happy girl of sixteen, and I was the opposite. I want to be in my character doomed youth shed tears. I often cry. No wonder my mother said I like sentimental Lin daiyu. However, I also like such a character, she makes me to love literature, and was appreciated by his teacher. I especially love literature, especially the prose and poetry. I often think of your happiness and sorrow into small poetry and prose in one after another.

Four and a half years old started kindergarten, I was six years old preschool, the primary school at the age of eight. In elementary school, my motto is: tuition than the somebody else to pay less, scores more not inferior to others! So, my grades have been top class. My mother has been regarded as her hope, her pride. I grew up in this piece of it about. Probably because my arrogant, gradually, my grades slipped to medium. The more severe, grade 3 grade than was once a poor. But my family and my teacher didnt give up. They think Ill catch up.

There are few now, about my story. I think, in a few years to write my autobiography will be more wonderful.

书信我们分为两部分：信封和内容。

1、信封的写法。

英语信封正面的左上角，写发信人的姓名和地址。在信封的正面中央偏左一点，写收信人的地址和姓名。

英语信封上的地点名称由小到大，视其长短可占二至五行不等。

寄信人只写姓名，不写头衔。但是，收信人一般都在名字前加上头衔，以示礼貌和尊敬。对于没有官衔和学衔的人士，通常在姓名前写上Mr., Mrs.,或Ms.。

信封的写法，一般来说，很少出现在中考英语的作文中。

2、内容。

英文信一般可以分为下列几个部分。

1)信端(Heading)即写信人的地址和发信日期。

2)收信人姓名地址

3)称呼

4)信的正文

5)结束语

6)签名

有的时候，出题者会让考生写e-mail。e-mail的写法和书信的写法基本一致。只不过少了书信在信封上的繁琐。

根据中文大意，写出意思连贯、符合逻辑、不少于50词的短文。

假设你叫王明，昨天收到了笔友David的e-mail，得知他不久要到北京来学习中文。他想了解如何学好中文。请你用英文给他回复一封e-mail，介绍学习中文的体会和方法，提出你的建议，以及表达你帮助他学好中文的愿望。

Dear David,

Im glad youll come to Beijing to learn Chinese. Chinese is very useful, and many foreigners are learning it now. Its difficult for you because its quite different from English. You have to remember as many Chinese words as possible. Its also important to do some reading and writing. You can watch TV and listen to the radio to practise your listening. Do your best to talk with people in Chinese. You can learn Chinese not only from books but also from people around you. If you have any questions, please ask me. Im sure youll learn Chinese well.

Hope to see you soon in Beijing.

Yours,

Wang Ming

Dear Miss Wang:

I am writing to express my sincere gratitude for your help in my study. Without your help , my study would not be the top three in my class. It was you who always standed by me when I am fall. You pointed my mistakes and told me how to make them right. You always worked tirelessly to train my patience.Your continuous encouragement is my greatest motivation.

I sincerely hope that you can have a good health and stay happy. In addition, I wonder if you can pay a lot of attention to your health, get more rest.

Again, I sincerely thank you for your help!

Dear ______ ,

①I am ______(自我介绍). ②I am writing to see if it is possible for you to provide me with information regarding ______(要询问的内容).

③First of all, what are ______(第一个问题)? ④Secondly, when will ______(第二个问题)? ⑤Thirdly, is ______(第三个问题)?

⑥I would also like to inquire ______(将最重要的问题单独成段). ⑦Could you be so kind as to send me some relevant booklets on the above-mentioned aspects?

⑧Thank you for you kindness, and your prompt attention to this letter will be highly appreciated.

Yours sincerely,

Li Ming

这是04年某省的中考题目：根据美国朋友Bob来信的内容写一篇英文回信。

Dear friend,

亲爱的朋友，

Hello, Im your new friend. My name is [ename]Bob[/ename]. Im fifteen. Im American. I live in New York.

你好，我是你的新朋友。我的名字叫鲍勃，我十五岁，是美国人，我住在纽约。

I am a middle school student. Im good at maths. It is very interesting. My favourite sport is basketball. And I am not only a basketball fan but also a good player. I like music. My friend and I often sing pop songs together.

我是一个初中生，我擅长数学，它很有趣。我最喜欢的运动是篮球，我不仅仅是一个篮球迷，也是一个很好的选手。我喜欢音乐，我经常跟我的朋友一起唱流行歌曲。

After school, I am interested in getting on-line. I have known a lot about China from the Internet. Now I am learning Chinese. I hope I will visit your country one day.

放学之后，我喜欢上网，通过网络，我了解了很多关于中国的事情，现在我在学汉语，我希望有一天能去你的国家游览。

Please write to me and tell me something about your life. I am looking forward to hearing from you.

请给我回信说说你的生活吧，我期待着你的来信。

[关于初三英语作文的范例：英语书信

Dear Mr Smith,

I was so pleased to hear from you and I am writing to tell you something about my school.

You are right.Quite a few changes have taken place here.On one side of the road theres a new classroom building. On the other side,where the playground used to be,now stands another new building-our library.In it there are all kinds of books,newspapers and magazines.The playground is now in front of the school.We have also planted a lot of trees in and around the school.I hope you come and see for yourself (亲自) some day.

Best wishes,

Yours,

Li Hua

示例：

Dear ____,

I am truly sorry that_______(道歉的原因).

The reason is that ______(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.

Yours sincerely

Li Ming