商务英语书信格式模板【最新20篇】

Dear John,

I am writing to thank you for looking after me after that unfortunate accident the other day, when I was knocked off my bike by a taxi. If it had not been for your assistance in giving me first aid and taking me to a nearby hospital, I fear that the consequences might have been much more serious.

The doctor says that my broken leg is healing well. In addition, the taxi company has agreed to pay my hospital bills. Everyone agrees that it was your quick-witted response in that Emergency that has led to this satisfactory outcome.

Although nowadays many people talk about the need to be unselfish and to help others, we see very few people practicing what they preach. But you showed by your actions that you are an exception.

Yours sincerely,

经过两个月多的锻炼，发现自己进步还挺快的，即使是之前从来没有接触过的，同时也对外贸业务这一行有了更深的认识，也有了浓厚的兴趣，越来越有干劲了。这一周仍然做些琐碎的事，发发邮件，通过电话跟客户沟通的事情。偶尔也出去跟经理见见生意面谈的场面。 但经理试着让我对客户介绍我们公司的一些产品。

由于自己向来比较内敛的缘故，首次与客户面谈显得比较紧张，也不大顺利，不过有了一次经历之后，进步了不少，再加上经理的鼓励，自己尝试大胆的去应付，慢慢的好了许多。不再会在陌生的场合怯场。今天下来，面对经验比我丰富的阅历比我深的多的多的客户，也能够通过简练清晰的表达让对方熟悉我们的产品，让他们对我们的产品产生更浓厚的兴趣。

Thank you for your letter of 2 November. We are delighted to hear that you are to pleased with the refurbishment of your hotel. As your know .in our line of work, we depend on good ,reports about our projects to win further business. Our clients always shop around and look for references before committing themselves. With your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel . We would , of course , stay overnight at least.I’ll call you next week to hear your reaction. Thanks again for you kind words.

从11月2日的来函得悉阁下对贵饭店的整修感到满意，此消息对本公司实是一鼓励。 设计行业重视声誉，客人在选择设计公司时必然会有所比较。如蒙允许，本公司欲请贵饭店作推荐人，证明有关整修的质素。未知可否让其他客户来电垂询? 此外，如获允准间或联同客户前来参观贵饭店整修，定必有莫大帮助。当然，本公司会预订房间，至少留宿一晚。

[商务英语学习作文：请求客户作推荐人

示例：

Dear ____,

I am truly sorry that_______(道歉的原因).

The reason is that ______(介绍原因) Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situation.

Yours sincerely

Li Ming

Dear parents:

You are good! Thank you for you when I was growing up, to my care and meticulous care, what I have to ask you can satisfy me. Its always hot in summer, I kick a quilt, every time you gently help me cover the quilt, winter will give me a cup of hot milk before you go to sleep at night.

But your weight to all have no standing in my point of  view, only think about how I. Now I have grown up, is not a two year old the child, I want your decision and judgment. Please dont pressure me again, had a lot of pressure on learning, you can put the gas pressure can reduce the?

Although you do not perfect, but what are the parents in the world perfect? Youll always be my favorite people. Is you give me life, let me come to this beautiful world and everywhere is full of love. I must study hard, to repay you.

亲爱的父母：

您们好！谢谢你们在我成长过程中，对我的关心和无微不至的照顾，我有什么要求你们都能满足我。夏天的时候，我总是热的踢被子，你们每次都轻轻的帮我盖好被子，冬天晚上睡觉前都会给我冲一杯热牛奶。

但是你们重来都没有站在我的角度看，只觉得我怎么怎么样。我现在已经长大了，已经不是一两岁的孩子了，我要自己的决定和判断。求求你么不要再压我了，在学习上本来就有很大的压力，你们能把气态的压力减轻吗？

你们虽然不十全十美，可是世界上有哪位父母十全十美的呢？你们永远是我最爱的人。是你们给予我生命，让我来到这个美丽而处处充满爱的世界。我一定要好好努力学习，来回报你们。

这个时候心里很开心;遇到一个如此好说话的经理。所以，感觉现在的工作还是挺不错的，最重要的事就是周围的同事都很不错的。心里上没有什么额外的，不必要的压力，可以好好工作，学习。

先就业，后择业。我现在要好好锻炼自己。再好好学习，之后相信自己通过努力一定会找个好工作来回报父母及其所有的老师的。

别的没有什么奢求的，现在当然是把磨练自己放在第一位，更何况现在的待遇还不错。在这一个多月中，我学到了一些在学校学不到的东西，即使都明白的事，可是刚开始有时还做不好。

现在做事，不仅要持有需心求教的态度，还要懂得取长补短，最重要的一点就是“忍”了也就是坚持不懈。现在，我工作的时间虽然不久，可是我发现自己真的变了点，会比以前为人处事了。

人生难免会遇到挫折，没有经历过失败的人生不是完整的人生。在秘书这个职位上，技术性的劳动并不多，大多是些琐碎重复的工作，因而秘书在工作中所会遇到的挫折主要可能发生在：[1]与上司沟通不好;[2]上司给的某份工作感觉吃力，难以胜任;[3]对琐碎重复的工作感到怨烦;[4]与上司发生争执;[5]情感方面。

针对文员这个职位的特点，具体到挫折时，不妨从调整心态来舒解压力，面对挫折。古曰“天降大任于斯人也，必先苦其心志，劳其筋骨，饿其体肤，空乏其身，行拂乱其所为，增益其所不能。” 遇到挫折时应进行冷静分析，从客观、主观、目标、环境、条件等方面，找出受挫的原因，采取有效的补救措施。

树立一个辩证的挫折观，经常保持自信和乐观的态度，要认识到正是挫折和教训才使我们变得聪明和成熟，正是失败本身才最终造就了成功。学会自我宽慰，能容忍挫折，要心怀坦荡，情绪乐观，发奋图强。

善于化压力为动力，改变内心的压抑状态，以求身心的轻松，重新争取成功，从而让目光面向未来。复印、传真、公文处理等文秘工作我都基本熟练。文秘管理要制发文件，处理文件和管理文件。

在各种文件中，大部分具有不同程度的保密性，而且各级秘书人员经常接近领导，看一些重要文件，参加一些重要会议，所以，秘书人员在公共场合活动时要注意内外有别，把握分寸，对什么应该说什么不应该说要心中有数。准确，是对工作质量的要求。文秘管理的准确性是指正确体现政策，正确表达领导意图，正确地办文办事，言行有分寸，文字能达意。

Dear Sue,

How are you doing?

I am writing this letter to say "thank you." First and foremost, it is

clear that you, just like "our foreign mother", were very patient to us.

Additionally, needless to say, you taught me a lot, not only English knowledge

but also your life wisdom;consequently, all of us have fallen in love with

English and study. Last but certainly not least, there is no doubt that we had a

great time together, which we will keep in mind forever.

By the way, I cant wait to tell you something new about my class. After

you left for the America, we had an English competition. We all did very well,

using the knowledge you told us. No one can deny you helped us so much!

Sue, can you give me some information about your life in America? I miss

you so much. I am looking forward to your early reply!

Best wishes!

Yours truly,

Li Hua

Dear Sir,

I take pleasure in recommending to you my friend Li Ming,who is now studying physics in California University in the U.S.

Li Ming was born on July 15,1974 in Beijing.He graduated from Xisi Primary School in 1986.From 1986 to 1992 he studied in No. 4 Middle School,where he got high scores in maths,physics and chemistry and was fond of literature and art.In 1992,he entered Beijing University,majoring in physics.He graduaged with high honours in 1996 and was admitted to California University for advanced studies.As result of his excellent work he has got his doctors degree this year.He enjoys excellent health and is ready to work hard for the motherland.I should be most grateful if you favorably consider my recommendation.

Looking forward to receiving your early reply.

Yours truly,

Wang Li

这是04年某省的中考题目：根据美国朋友Bob来信的内容写一篇英文回信。

Dear friend,

亲爱的朋友，

Hello, Im your new friend. My name is [ename]Bob[/ename]. Im fifteen. Im American. I live in New York.

你好，我是你的新朋友。我的名字叫鲍勃，我十五岁，是美国人，我住在纽约。

I am a middle school student. Im good at maths. It is very interesting. My favourite sport is basketball. And I am not only a basketball fan but also a good player. I like music. My friend and I often sing pop songs together.

我是一个初中生，我擅长数学，它很有趣。我最喜欢的运动是篮球，我不仅仅是一个篮球迷，也是一个很好的选手。我喜欢音乐，我经常跟我的朋友一起唱流行歌曲。

After school, I am interested in getting on-line. I have known a lot about China from the Internet. Now I am learning Chinese. I hope I will visit your country one day.

放学之后，我喜欢上网，通过网络，我了解了很多关于中国的事情，现在我在学汉语，我希望有一天能去你的国家游览。

Please write to me and tell me something about your life. I am looking forward to hearing from you.

请给我回信说说你的生活吧，我期待着你的来信。

[关于初三英语作文的范例：英语书信

已经是将近快三个月的时光了，这周除了跟以往的一样，做些琐碎的事情，更多的是以现场跟班生产实习为主，更多的了解公司的产品，生产实习是学习的一项重要环节，通过此次实习，我学到了很多课本上学不到的知识，使我更深刻地了解了外贸业务流程等知识。

这周，我感到满足和充实感，因为老板开始让我真正的接触业务了，美国一位客户通过邮箱向我询问了产品，并向我索要样品。在这过程中，我们起初是用邮箱一问一答，后来对方提出用msn联系，显然这样方便多了，但在询问中我也遇到了点问题，因为她问我的产品，其实我也不是很清楚，因为公司的一些塑料制品很多是用自己的编号的，跟她所提供的型号，编号什么的都对不上，但我对产品熟练度又不够，所以都会询问下老板是否有此类产品。但最后，我成功的完成了个开头，按对方要求寄样品(样品运费是有她出)，她也希望与我方有进一步的业务来往。虽说不知果会是怎么样，但还是个好的开头。

A letter to Amy_给艾米的一封信

Dear Army:

How are you?I`m happy to tell you something about my lifestyle.

I get up at six.At six twenty.I have breakfast.I usually have an egg.a piece of bread and a glass of milk.This helps me start the day well.Next ,I run for twenty minutes.

I have lunch at eleven forty.I always have a bowl of rice. meat and vegetables. This meal gives me energy for the whole afternoon.

I have dinner at eleven.I often have a bowl of noodles, fish and an apple.Apples are good for us. There is a saying, An apple a day keeps the doctor away."So I always have an apple between meals.

After dinner .I do my homework ,and then. I go to bed at nine ,I sleep for nine hours every day .

Do you think my lifestyle is healthy? what about yours ? write to me soon.

yours

Kitty

建议信范文

21 June 2016

Dear Mary,

Thanks for your last letter. Im so glad that you have been able (at last! ) to arrange a holiday in Australia. As I fear I wont be able to meet you at the airport when you arrive, nor will I be able to be home until later in the afternoon, so here are some instructions and suggestions. There is a bus from the airport to the city. It is much cheaper than a cab. Take the bus to the city and ask to get off at Town Hall railway station. To get to my place in the eastern suburbs you have three options. You can either take a cab, a bus or the train. I suggest you take the train, since the airport bus will leave you right at the station. Get off at Cliff Station. From there you can either walk to my place (about ten minutes) or take a taxi. Probably you should take a taxi as you will have luggage.

When you arrive at my flat, ring the intercom for Flat 2. My friend Lillian will be at home and she will open the front door for you and let you into my flat. Presumably you will be tired and want to sleep. But if you feel like some exercise after that long flight, you could stroll down to Cooper Park, which is only ten minutes away ? you can see it from the window. Cheers and looking forward to seeing you.

Yours sincerely,

Annie

P.S. I will leave something for breakfast in the fridge. Help yourself to anything you want.

导语：端午节是中国的传统节日，下面是yuwenmi小编为大家整理的优秀英语作文，欢迎阅读与借鉴，谢谢!

假定你是李华。你刚从英国为期五天的旅游回来，感谢好友Rick的款待。得知他对中国的文化非常的感兴趣，特别是即将到来的端午节，请你写一封信介绍中国的端午节。内容要点：

1)感谢他的招待。

2)介绍中国的端午节(时间，意义，风俗等)

3)欢迎他来中国。

注意：

1)词数100左右;

2)可以适当增加细节，以使行文连贯;

3)开头和结尾已为你写好。

范文：

Dear Rick,

How is everything going? I had a five-day trip to London last week. I would like to express my gratitude for your hospitality and kindness when I was in London.

Knowing that you take a great fancy to Chinese culture, especially the Dragon Boat Festival, I would love to introduce it to you. The Dragon Boat Festival, one of the most traditional festivals in China, falls on the May 5th in the lunar calendar. People celebrate this festival in memory of Qu Yuan, who was a Chinese poet. Besides, people in China will also hold a variety of activities to honor him, such as dragon boat racing、eating zongzi and so on.

Welcome to China.You will have an unforgettable experience if you come to China before this festival.

Best wishes.

Yours sincerely,

Li Hua

【参考译文】

亲爱的瑞克，

过得可好?上周我去伦敦做了五天的旅行。我要感谢我在伦敦时对您的热情款待。

我知道你很喜欢中国文化，尤其是端午节，我想把它介绍给你。端午节，一个在中国最传统的节日，是在农历的5月5日。人们庆祝这个节日是为了纪念屈原，他是一位中国诗人。此外，人们在中国也将举行各种活动来纪念他，如赛龙舟，吃粽子等、。

欢迎来到中国，你会如果你来中国之前，这个节日有一个难忘的经验。

最美好的祝福.

谨上,

李华

dear teacher:

this is a special day, we have presented a bouquet of flowers, gifts to the world of your peaches and plums, spectrum a ode to joy, for your eyes flicker disperse tired, for you loosen the amount of wrinkled patterns.

the singing is a blessing: teacher, happy holidays! insatiable in learning, be tireless in teaching, peaches and plums fragrance, their music is happy and harmonious. i wish you a happy holiday! not only in the teachers day today, there is a tomorrow, the day after tomorrow, tai houtian, i wish your life every day, every minutes, every second, the surface is always the same smile.

the singing is concerned about: the teacher, you worked hard! your use of sweat, nurturing the tender shoots of spring have just ground-breaking. your care is like the genial spring, warm our hearts and minds. let us protect your healthy growth, formed in the autumn fruit.

lifes journey, you shine our light of hope, eich our minds, adding to our intelligence.

thank you, teacher! i wish you healthy forever! happy! happiness!

1)We have (take) pleasure in informing you that......

兹欣告你方......

2)We have the pleasure of informing you that......

兹欣告你方.....

3)We are pleased (glad) to inform you that......

兹欣告你方......

4)Further to our letter of yesterday, we now have (the) pleasure in informing you that......

续谈我方昨日函, 现告你方......

5)We confirm telegrams/fax messages recently exchanged between us and are pleased to say that......

我方确认近来双方往来电报/传真,并欣告......

6)We confirm cables exchanged as per copies (cable confirmation) herewith attached.

我方确认往来电报,参见所附文本.

7)We learn from Messrs......that you are interested and well experienced in ......business, and would like to establish business relationship with us.

我方从...公司获悉,你方对...业务感兴趣且颇有经验,意欲与我方建立业务关系.

8)Although no communication has been exchanged between us for a long time, we trust that you are doing well in business.

虽然久未通讯,谅你方生意兴隆.

9)Although we have not heard from you for quite some time, we hope your business is progressing satisfactorily.

虽然好久没接到你方来信,谅业务进展顺利.

10)We have pleasure in sending you our catalog, which gives full information about our various products.

欣寄我方目录,提供我方各类产品的详细情况。

11)We are pleased to send you by parcel post a package containing...

很高兴寄你一邮包内装...

12)We have the pleasure in acknowledging the receipt of your letter dated...

欣获你方...月...日来信.

13)We acknowledge with thanks the receipt of your letter of...

谢谢你方...月...日来信.

14)We have duly received your letter of ...

刚刚收悉你方...月...日来信.

15)We thank you for your letter of ...contents of which have been noted.

谢谢你方...月...日来信,内容已悉.

16) Refering to your letter of ......we are pleased to ....

关于你方...月...日来信,我们很高兴...

17) Reverting to your letter of ...we wish to say that...

再洽你方...月...日来信,令通知...

18)In reply to your letter of ...,we...

兹复你方...月...日来函,我方...

19) We wish to refer to your letter of ...concerning

现复你方...月...日关于...的来信

20) In compliance with the request in your letter of ... we...

按你方...月...日来函要求,我方...

假若你是《21th century》报纸的编辑，有一学生向你写了如下的一封信，请你根据来

信的内容写一封回信，帮他出出主意。字数约为100左右。

Dear Editor,

My physics teacher is very strict with us. I often feel nervous in his classes because we are punished by being made to stand for a few minutes if we cant answer his questions. Its embarrassing (尴尬) to be made to stand in class, so I hate physics classes. However, I really want to do well in physics. What should I do?

Yours sincerely

Zhang Ying

Dear Zhang Ying,

I am sorry you are having difficulty with your physics classes. Teachers have many different ways of encouraging students to put in more effort — it seems as though your physics teacher thinks fear is the best way! He does it because he thinks it will produce results. If you feel that it is stopping you from doing your best then you should tell him. You say you want to do well in physics and if your teacher knows this, he will be pleased. It is only when students are not trying as hard as they can that a teacher is forced to take action. If he is aware of your worries, perhaps he will suggest other ways of helping you improve your work.

Editor

张颖

亲爱的张颖，

我很抱歉你在物理课上遇到了困难。老师们有许多不同的方式鼓励学生投入更多的精力，这似乎是你的物理老师认为恐惧是最好的方式！他这样做是因为他认为这会产生结果。如果你觉得这是阻止你做你最好的，那么你应该告诉他。你说你想在物理方面做得很好，如果你的老师知道这一点，他会很高兴的。只有当学生没有尽可能地努力，他们可以教师被迫采取行动。如果他知道你的担心，也许他会建议其他的方法来帮助你改善工作。

编辑

开头部分:

How nice to hear from you again. Let me tell you something about the activity. I’m glad to have received your letter of Apr. 9th. I’m pleased to hear that you’re coming to China for a visit. I’m writing to thank you for your help during my stay in America.

结尾部分：

With best wishes. I’m looking forward to your reply. I’d appreciate it if you could reply earlier.

示例：

Dear______,

I am writing to extend my sincere gratitude for ________(感谢的原因). If it had not been for your assistance in _________(对方给你的具体帮助), I fear that I would have been_________(没有对方帮助时的后果).

Every one agrees that it was you who__________(给出细节).

Again, I would like to express my warm thanks to you! Please accept my gratitude.

Yours sincerely

Li Ming

Dear Mr Smith,

I was so pleased to hear from you and I am writing to tell you something about my school.

You are right.Quite a few changes have taken place here.On one side of the road theres a new classroom building. On the other side,where the playground used to be,now stands another new building-our library.In it there are all kinds of books,newspapers and magazines.The playground is now in front of the school.We have also planted a lot of trees in and around the school.I hope you come and see for yourself (亲自) some day.

Best wishes,

Yours,

Li Hua

在考研英语的小作文部分，历年考试大纲中都会列出多种应用文类型，投诉信、建议信、申请信、求职信、辞职信、求助信、感谢信、号召信、邀请信、道歉信等等，但是考生们回到具体的实践写作中，翻阅近几年考研英语真题试卷，常常发现这些归为一大类，终究是书信形式。既然书信写作如此重要，下面就为各位考生带来书信写作的攻克大招，让写作变得无比简单。

一、书信写作总体概述

1.首段

1)问候收信人

例：Dear Sir/Madam

2)解释来信原因

例：I’m writing for ……

2.中间段落

1)阅读题干要求，从中寻找名词或动词

例：Write a letter of application according to the following situation. You saw an advertisement in this morning’s newspaper .A company need’s a secretary and you are interested. Write an application letter to that company.

2)注意题目文字暗示，把名词具体化，把动词近义词化。

例：I am pleased to discover from Beijing Youth that your company is calling for a secretary……

3.结尾段落

例：I would appreciate your assistance in this matter. If you have any question , please don’t hesitate to contact me. I can be reached at...Look forward to your reply.

4.署名

在文章右下角署名，一般格式为：Yours sincerely……

二、书信写作分类讲解(写作脉络)

1.投诉信

投诉信通常包括：说明投诉原因并表示遗憾，实事求是阐述问题发生的经过，指出问题引起的后果，提出批评及处理意见，督促对方采取措施，提出所希望的赔偿及补救方式。

2.建议信

建议信即写给某个组织或机构，就改进其服务质量提出建议忠告;或写给个人，就某一重大事件提出自己的看法、建议及观点。

3.道歉信

投诉信通常包括：表示歉意、阐明表示歉意的具体原因，提出补救办法，再次表示致歉，并希望得到谅解，提供合适的补救办法。(要注意语言的诚挚)

4.感谢信

感谢信中通常带有浓厚的感情色彩，是所有书信中最带有“人情味”的，该书信内容通常包括：表达感谢之情并说明原因--提及自己曾受到对方的帮助--再次感谢并表达回报愿望。

在2018考研的战场上，一分意味着上线与下线，一分意味着录取与非录取，所以，拼尽全力才有可能取得最终的胜利。预祝大家金榜题名，取得理想佳绩!

[考研英语书信写作方法

Hello everyone, my name is ya-nan zhang. I this year twelve years old, my hobby is reading, listening to music, play badminton, because of reading, I fell in love with one of the worlds top ten literary giant of lu xun, he is also my favorite celebrity. My motto is: "as long as it is not over, will go all out!" Therefore, until now, I do things more persistent.

I am optimistic, cheerful, lively, good, but also become a short temper sometimes, unable to control his temper.

Tell me about my name below, dad called me "ya nan" but there is a small story! Was grandpas grandmother has a good name for me, waiting for the registered permanent residence, can be in that day, dad didnt say the name "hong-yu zhang", because he thought the name like the name of the boy, but I was a girl! But also cant think of any good name at the moment, I heard that, on account of the moment, my father think of the word "nan", so he called the "nan" this two word, later also is my grandpa had a fierce! The meaning of the father is a filial son, few are grandma and grandpa, but this time, but for me this little life, and made a for grandma and grandpa.

But, moreover, fill in hu kou book, dont let take the name of two words, that what should I take? A "elegant" word suddenly appeared in front of dads, so he will blurt out, will be "ya-nan zhang"! I have my own name.

"Elegant" is elegant, noble, beautiful and generous, "nan" is solid, precious materials, dad this name is hope I quiet, elegant, and hopefully I can be in the plastic, but I failed to live up to my dads a after all expectations. Now I mischievous active, students are often around me the whole cup. I have to work hard, ah, to shorten my with elegant far distance.

And the word "nan" but dont know whether I deserve to go up, after all, do you have any talent, also need time to adjust to see!

I will maintain good mentality and friends, classmates, positive and uplifting, helping each other, respect each other, let you deeply remember me!

[商务英语礼仪自我介绍