小学英语万能开头和结尾（优秀20篇）

12 September 2006

Dear Mr. Wang,

I am pleased to invite you to a luncheon, to be held by the Monterey Institute of International Studies on October 12, 2006 at noon, commemorating the 75th anniversary of the death of General Stilwell and in honor of his daughter, Mrs. Nancy Stilwell Easterbrook. Mrs. Easterbrook was a member of the Board of Trustees of the Monterey Institute and founder of the Stilwell Scholarship, which is dedicated to supporting students from China.

For many years until she passed away, Nancy had served as a goodwill ambassador of the American people who made unremitting efforts to promote exchanges between the United States and China. The Stilwell Scholarship she founded helps support deserving students from China who have come to the Monterey Institute to pursue professional degrees in translation and interpretation, international policy studies, language teaching and business management.

I hope you will be able to join us. Mr. Chuanyun Boo, Dean of the Graduate School of Translation and Interpretation, will be calling you soon to discuss this event further.

Yours sincerely,

Tom Burton

in this winter break，i have a plan to travel to reason i planned to travel to japan is because i saw many interesting facts about japan in the internet; like there are a lot of new technology there，the fuji mountain there，or japan disney land ， i really like there i were to go there，i would make my agenda like this：first，go to tokyo to shop in malls，and go to disney land; then，go to osaka to go to spa，and shop in anime stores; finally，i would like to go to hokkaido to go skiing，and enjoy the i could have a good trip!

Everybody is afraid of failure, because it means what they do is useless

and they waste their energy and time. But people get the wrong idea about

failure, in fact, failure is also success. If people want to be successful, they

need to take action. Failure at least means people have tried to do, what’s

more, people can learn from their unsuccessful experience, so that they can

improve their methods. Every failure means the closeness of success, we should

take the positive attitude to failure, we can get over it soon and people

finally can get the victory. So when we meet the difficulties, don’t be afraid

of the bad result, just take action.

Jack is a good boy but he doesnt like to use his head. He often says something withou thinking.It makes others unhappy.

Mr. Black teaches math in a school. Hes old now and he likes children.On the Friday Mr. Black doesnt go to work, because hes ill in a hospital. And Jacks mother will see him after dinner. "I want to be there with you." says Jack. "Youre a rude boy. I cant take you there. says his mother. "Dont worry, mum. I wont do that again. Please believe me. " says Jack. In the hospital, Jack says nothing at first. When theyre leaving , he says to Mr. Black, "You look fine. The doctor says youre going to die, but I dont think so. "

The Dragon Boat Festival, also called Double FifthFestival, is celebrated

on May 5th on lunarcalendar.It is a folk festival widely spread with ahistory of

over 2,000 years, and is one of the mostimportant Chinese festivals as well.

There are variouscelebrating activities on that day, among which the customs of

eating rice dumplings anddragon boat racing are quite important.There are many

legends on the origin of the DragonBoat Festival.Some people think it is to

commemorate the poet Qu Yuan, while others say it isto be in honour of Wu Zi_u,

a famous general during the Warring States period. However, thelegend of Qu Yuan

spreads most widely. People appreciate highly the noble sentiment andprominent

talent of this patriotic poet and are very sympathetic with the ending that

hecommitted suicide by drowning himself in a river.

端午节(the Dragon Boat Festival)，又称重五节，于每年农历五月初五庆祝。

这是广泛流传2000多年的民间节日，也是中国最重要的节日之一。端午节当天举行各种庆祝活动，吃粽子和赛龙舟(dragon boat

racing)是其中的重要习俗。关于端午节的起源，有很多传说。一部分人认为端午节是为了纪念诗人屈原，另一部分人则认为是为了纪念战国时期的著名将领伍子胥。然而，屈原的传说流传最广。人们非常欣赏这位爱国诗人的高尚情操和出众才华，更对他投江自尽的结局深表同情。

一.概念

记叙文也称叙述文，是一种以记叙/叙述的手法来表述人物、事件的文体。常见的属于记叙文文体的作品有：故事、游记、通讯、新闻报道、历史、 人物传记、日记和回忆录等。记叙文大致可以分为两大类：以记人为主的记叙文和以叙事为主的记叙文。前者主要是对人物的经历、活动或者性格特征进行叙述;后者则是对某一事件的发生、发展过程和结果进行叙述。前者重在描述人物的活动，而后者则重在表述事件的发生发展过程。

二.六大要素

记叙文的写作要注意交待清楚六大要素，即时间(time)、地点(place)、 人物( character)、事件的原因(cause)、经过(process)和结果( effect)。

由于记叙文中所涉及的要素比其他文体相对要多、要复杂，所以整篇文章的结构安排就显得尤其重要，安排不合理就会使读者产生混乱的感觉。

记叙文的展开一般都是以时间为主线来组织所要叙述的内容，使读者对文章中的人物或事件有一个比较清晰的了解。记叙文的结构安排通常有三种形式:正叙、倒叙和插叙。正叙是英语叙述文中最常用的一种结构，即以人物出现、活动或事件开始发生的时间点作为记叙的起点，然后按照人物活动的展开、事件发生发展的自然顺序进行叙述。倒叙则是在文章的开头就交待人物活动或事件发展的结果。插叙这一结构在我们的英文写作中很少用到。

三.时态

记叙文讲述的大多是过去已经发生的活动或事件，因此用过去时态(一般过去时、过去进行时、过去将来时、过去完成时)的作品比较多。但有时为了使文章显得更加真实、亲切和生动，也可以使用现在时态(一般现在时、 现在进行时、现在将来时、现在完成时)。

四.人称

记叙某个人物的经历、活动或某件事情的经过离不开叙述的主体，即 “人称”。记叙文中的人称大多采用第一人称或第三人称的形式。第一人称的叙述主观色彩较浓，可以增强文章的真实感，有利于表述细腻的情感和细节的过程;第三人称的叙述可以超越时空的限制，更加真实、客观地表述某一人物活动或事件的全过程。

无论采用第一人称，还是采用第二人称，都要保持全文叙述主体的人称的一致性。注意：句式尽量要多变，不要通篇文章的句子都以人称代词开头，否则文章会显得单调沉闷。例如: I loved the book first because of its beautiful heroine. Then I found it a romantic love story which greatly moved me. I now find that it is better taken as the growth story of a naive girl into a strong-willed woman. I realize that it is the essence of the book that attracts such big number of faithful readers.

这一段描述在用词、内容、逻辑上都不错，但过多地使用了以“I”开头的句子，使文章略显单调乏昧，给读者的印象大打折扣。

五.措辞与表达

在全国大学英语四级考试的各种作文体裁中，记叙文需要应试者具有更全面的语言技能与篇章组织能力。四级考试中常见的议论文和说明文分别要求语言的准确性和论证的合理性、可信性;而记叙文的语言则以生动、真实、 贴切为准则。同一个记叙文题目，不同的人会描述不同的人物经历或事件，又很少有固定的表达或句式可供参考，这时作者的综合语言水平就会表现出来，对能否取得高分起到了相当重要的作用。 这就要求考生平时要多注意语言的磨练和积累。

六.记叙文写作技巧

1. 仔细审题，明确主题，选准素材，罗列提纲。

2. 写好第一段

最好能采用一个复句并且用上几个四级水平的单词或词组。这样的文章开篇方式会使读者或阅卷人确信接下来的文章也一样精彩。

我们来看这样一段文章的开头:

The results of the college entrance examination came. I tore open the envelope. As soon as I saw the score，tears streamed down my face. I fell into my bed and did not get up the whole day. All was over. What is the meaning to live on earth? For the first time， I thought of death， of being a vagrant and of being single all my life. I was only seventeen. Wasn’t it cruel to me? My father was hurt and he could not stand it that his son was a disgrace. He was angry beyond words. My mother kept silent，and often I saw her in tears. Horror filled the house.

怎么样，你自己是否也被一种失落与绝望的气氛所笼罩，并且期待着看到作者接下来会做些什么呢?

3. 结构要清晰

下笔之前一定要对整篇文章的结构有一个完整的构想，作文的框架、主题和脉络是最重要的采分点。要清楚每一段要陈述哪些内容，这样不仅可以增强文章的逻辑性和可接受性，还可以使整篇作文的行文水到渠成，不会有凑字数的烦恼。

4. 尽量多使用表示转折、顺接、因果和时间的连接词

如first、second、moreover、for one thing…for another、on the one hand…on the other hand等。这样既可以显示语言功底，又增强了记叙内容的连贯性和生动性。

5. 文章不要写得太长

有的考生遇到触动自己内心情感的记叙文题目时就“一发不可收拾”，但由于时间有限，结果草草收尾，甚至没有结尾。四级作文毕竟是应试作文， 只要充分发挥出自己的英语语言水平，表述出所规定的内容就可以了。

6. 要多用四级词汇，要使句式多样化

没有语言错误并不是高分作文的保障(基本没有语言错误只是8分的基本要求) ;作文想达到11分以上，四级词汇和句型必须达到一定的比例。如，表示“重视”的词汇有stress，emphasize等，但选用短语attach importance to更能吸引阅卷人的注意;disagree和frown on sth. 都表示反对或不赞成，前者就平淡，后者表达意思很生动，更能引起阅卷老师的注意。

简单句和复合句合理搭配，长短句交替使用，会增强文章的节奏感，使描写更生动，给阅卷老师留下深刻印象。如：

(1) 名词化手段：用名词或名词词组替换一个句子或句子的主要部分，然后使这个名词或名词短语成为另外一个句子的组成部分，以达到合并句子的目的。如：

We were very much surprised. Mary refused the invitation.

We were very much surprised at/by Mary’s refusal of the invitation.

(2) 定语化手段：根据语义关系，可以把其中一句转换成形容词或形容词性成分、分词短语、定语从句等，如：

The winnerwas in no mood for speeches. The winner was hot and tired.

Thewinner，hot and tired，was in no mood for speeches.(转换成形容词短语) 7. 字迹清楚，卷面整洁。尽量不涂抹。 8. 最后的2—3分钟，进行修改检查。

检查的内容不是“大处着眼”，而是“小处着手”;不是考虑作文的框架结构，而是留心细枝末节。

Monday, August 2nd, Sunny

It was sunny and hot today. I got up early at half past six. I read English and then had breakfast. I helped my mother washed the dishes. Then I did my homework and cleaned my room. I went shopping with my mother in the afternoon. Then I played table tennis with my friends. In the evening I watched TV and read a book. I really had a busy and interesting day.

With a piece of yellow leaves of the fall, cicadas away from the last call in the summer, autumn day and earth came to earth.

This weekend, autumn, the sky is high, our family ready to go to the outskirts of the orchard to pick fruit.

Autumn of the wind, with a slight coolness, gently brush in the face. Raised his head, a group of geese, a row of adult words, one will be lined up, they are and the clouds farewell, ready to warm the winter in the south. On the roadside, on the ridge, the golden wild chrysanthemums are so different that they dance gently in the autumn wind and seem to welcome us to pick.

Marching all the way to the beauty, we came to the orchard. A lively scene took the lead into the eye. You see, apples on the apple tree like drunk like, rose with a red little face, persimmon tree also hung a nice red lantern. Maple Leaves like flowers in February, ginkgo leaves are like a little fan of yellow, maybe it is, the fan is gone hot summer. Some children are busy picking leaves, and some in the careful to do specimens ... ... the most interesting is to pick the apple. Apple sweet smell hooked my feet, I hastened to mention the basket, tiptoe, spent a lot of effort, only to pick a big red apple, Apple is so attractive, I regardless of March Twenty one, bitter bitterly, my greedy like arousal father and mother laughed.

I and my little companion in the orchard picking fruit, hide and seek, but also put a kite, the wind passed our laughter very far away.

Sun sunset, I reluctantly left the orchard.

I am planning to spend my summer holiday on sports this year. Playing basketball is always my favourite, so some of my classmates and I will form a small team and play basketball together. Sometimes we may have a match against some other teams and I do enjoy the sense when we win the game.

If you ask me what my favourite summer holiday will be like, traveling aound the only answer. I hope that one day I could meet different people and vist different places of interest.

I wish I could have two long holidays in a year, what about you?

我打算今年暑假花在运动。打篮球是总是我的最爱,所以我的一些同学和我将组建一个小团队,并且在一起打篮球。有时我们可能会匹配其他球队,我享受这种感觉当我们赢得这场比赛。

如果你问我我最喜欢的暑假将会是什么样子,旅游风靡唯一的答案。我希望有一天我能满足不同的人,参观不同的地方。

我希望我能在一年内有两个长假期,你呢?

However,the Spring Festival in 2020 is totally different.A war without smoke and

guns has started,and the "new tubular virus"pneumonia has swept through.All

departments have responded positively and fought against the epidemic

together.

然而2020年的春节却完全不一样，一场不见硝烟，不闻炮响的战争打响了，不宣而战，“新型管状病毒”席卷而至，各地各部门积极响应，共同对抗疫情。

Angels in white, armed police officers and soldiers,volunteers.Many brave

men are fighting in the front line. As the lifes reverser,they have opened a

new chapter in2020.

白衣天使们，武警官兵们，志愿者们……许许多多奋战在一线的勇士们，他们作为生命的逆行者，开启了2020的新篇章。

2020 is a new beginning,but just at the time of the Spring Festival,the

Chinese people once again face the virus crisis: new coronavirus,only17years

since the last SARS in2003.

2020年是一个新的开始，可是，恰好在春节降临之际，中华人民再一次面对病毒危机：新形冠状病毒，距离上次2003年非典仅过去17年。

Before the Spring Festival this year, a coronal pneumonia swept across the

country like a wind.

今年春节前一场冠性肺炎像场风一样，席卷了全国

I was in primary school through the fifth primary school, happy time for less homework, the teacher always tells stories. The first grade when I do not love learning, but after the third grade I began to love learning, because the teacher says learning fun for us, and we often have sports activities.

I will forever remember my elementary school schoolmate, elementary schoolteacher, also will forever remember my unforgettable elementary school life.

我的小学是在五小度过的,小学的快乐时光因为作业少,老师经常讲故事.一年级的时候我不太爱学习,但三年级以后我开始喜欢学习,因为老师给我们说学习的乐趣,还有经常的体育活动.

我会永远记住我的小学同学,小学老师,也将永远记住我难忘的小学生活.

There is a person, she is like the sun in the family, forever care of my tree "seedlings", she is - my mother.

Mother has a round face, inlaid with a pair of watery eyes. This pair of big eyes seem to speak, whenever I took Miyoshi students certificate, my mother will reveal the joy of eyes, smiling at me, I read the mothers eyes said: do well, to continue to work hard. Whenever I do the subject careless, made a mistake, my mother frowned, her eyes seemed to say: what should be careful, every job is like a small test.

Mother is particularly concerned about my study and life. I participated in the mental arithmetic, Go, etiquette and other games, my mother will support me, accompany me, encourage me. Win, she will say: "Do not be proud, not after the game will be smooth sailing." Lost, she would say: "Do not be happy, win or lose is commonplace, there are opportunities." Every time I was sick, my mother Particularly anxious, and quickly give me medicine, afraid of my illness more and more serious. Every summer, my mother will take me out to travel, increase my knowledge.

This is my mother, I love my dear mother.

During the winter vacation, I was idle at home and went to grandmas home to play.

When she came to grandmas house, I saw that grandma was making a fire. I saw it soon, and I wanted to try. So I said to the granny who was burning, "grandma, let me make a fire!" Did not think of grandma unexpectedly categorically said: "no.!" Do not change this trick: "grandma, my grandmother, let me try it, just a minute!" Grandma could not resist my persistence, readily agreed. So I took the match immediately and sat in front of the kitchen.

"Chi", lit, a gentle and brilliant light. I immediately took a straw like something lit into the kitchen. Im afraid the fire will go out soon, so I put a lot of firewood in. "Wow," the fire suddenly busy up, but soon went out, but also emitting a smell of smoke, choking me coughing. So I said, "the country and the city are not the same, and even a gas stove is not!" After that, I lit a match and threw it in. But it soon went out. The smoke not only did not dissipate, but it was thicker. I cant eat this time, choking out of the kitchen. Grandma washing meters, see my gray appearance, smiled and said: "who said the fire must be good?" As my grandmother said that, my head went down involuntarily. But I immediately regain confidence: "a word can never be withdrawn." said we should do. I must have a good fire! " So I went to the front of the kitchen, and then, I learned the old people to take a fan with a fan. There was no smoke, but the smoother was smaller. Not easy to fan the fire, open the pot to see, the rice just put in. So I had to pick up the fan and fan it again.

When I went home that day, my face had already become a big face in Beijing Opera!

Today is the New Year’s Day. I have a three-day holiday, so I can go out have fun or stay at home to have a good rest. Today, my parents take me out. We go to the mall. Many things are cheap so my mother buys many. I have a new cloth and a pair of shoes. I am so happy. They are the gifts for the New Year. At night, we have a big dinner outside. The foods are so delicious. Today is a happy day.

August 15, is one of the most important festival of the Chinese nation - the Mid-Autumn festival. That day, people eat mooncakes and enjoy the moon, in some places there are lanterns, very lively

Say the day for the reason of the Mid-Autumn festival is: August for the second month, in the fall of the ancient called Mid-Autumn, because in the autumn and in August, the folk called Mid-Autumn festival.

Mid-Autumn festival on the eve of the relatives and friends with moon cakes as a gift to each other, because the moon cakes symbolize reunion. The design of the moon cake is full of beautiful things in eyes: a pineapple flavor, red, orange, and my favorite ice skin mooncakes...

The Mid-Autumn day, people buy all kinds of things, except the moon cake is mostly to eat. In the evening, the family to eat the family reunion dinner, looking at the upcoming black sky, look forward to the moon come out early.

In the evening, the moon came out, like a big disc. When the family moved to the balcony, all tables and chairs, tea set all kinds of moon cakes were took out together. Everybody looked at the bright moon, remembered relatives in other place cant go home; Some people toast celebrating in the moonlight, for the desire of the beautiful; The fireworks rising, bloom in the night sky!

The Mid-Autumn festival is the day of our family, is the day when we are missing loved ones, but also we indelible.

八月十五，是中华民族最重要的节日之一—中秋节。那天，人们吃月饼，赏月，有的地方还有花灯，十分热闹

称这天为中秋节的原因是：八月为秋季的第二个月，古时称为仲秋，因处于秋季之中和八月之中个，民间称为中秋。

中秋前夕，亲朋好友都以月饼为礼互相赠送，因为月饼象征团圆。月饼的款式也是琳琅满目：有凤梨味的、红枣的、香橙的，还有我最喜欢的冰皮月饼……

中秋那天，人们买来除了月饼外的各式各样的东西，大部分都是吃的。傍晚，一家人吃着团圆饭，望着即将要黑的天空，都盼望月亮早点儿出来。

晚上，月亮出来了，像个大圆盘似的。这时一家人把桌椅、茶具都搬到阳台上，各种月饼也都一齐拿了出来。大家望着皎洁的月亮，想起了在外地不能回家的亲人;有的人在月光下举杯相庆，寄托了美好的愿望;烟花冉冉升起，在夜空中绽放!

中秋节是我们合家欢乐的日子，是我们思念亲人的日子，更是我们不可磨灭的日子。

A good wife health is a mans best wealth.

妻贤身体好是男人最大的财富。

A great talker is a great liar.

说大话者多谎言。

A hedge between keeps friendship green.

君子之交淡如水。

A joke never gains an enemy but loses a friend.

戏谑不能化敌为友，只能使人失去朋友。

A leopard cannot change its spots.

积习难改。

A liar is not believed when he speaks the truth.

说谎者即使讲真话也没人相信。

A close mouth catches no flies.

病从口入。

A constant guest is never welcome.

常客令人厌。

Actions speak louder than words.

事实胜于雄辩。

A friend is easier lost than found.

得朋友难，失朋友易。

A friend is never known till a man has need.

需要之时方知友。

A friend without faults will never be found.

没有十全十美的朋友。

After you is good manners.

“您先请”是礼貌。

A good beginning is half done.

良好的开端是成功的一半。

Adversity leads to prosperity.

穷则思变。

Adversity makes a man wise, not rich.

逆境出人才。

A fair death honors the whole life.

死得其所，流芳百世。

A faithful friend is hard to find.

知音难觅。

A fall into a pit, a gain in your wit.

吃一堑，长一智。

A fox may grow gray, but never good.

江山易改，本性难移。

A friend in need is a friend indeed.

患难见真情。

A good beginning makes a good ending.

善始者善终。

A good book is a good friend.

好书如挚友。

A good book is the best of friends, the same today and forever.

一本好书，相伴一生。

A good conscience is a soft pillow.

不做亏心事，不怕鬼叫门。

A good fame is better than a good face.

美名胜过美貌。

A good husband makes a good wife.

夫善则妻贤。

A good medicine tastes bitter.

良药苦口。

When we are chatting with our friends happily, suddenly if we are talking

about the awkward topic, we need to do something to change this situation, what

are we gonna do? The answer is using your humor to make things seem easy, and

then your friends won’t take your awkward topic seriously. Humor is very

important, it can adjust the atmosphere, making things work easily. Life needs

humor, without humor, life would be boring. Foreign people like to make friends

with humorous people, they can feel relax when they are chatting, while most

Chinese people are always taking things too seriously. I like to make friends

with humorous guys, they make me feel life is easy, and we should positive about

life.

It is a nice day. Our class will have a field trip today. The classmates are very excited. Look! Here we are. There’re a lot of activities to do. Amy is watching insects. Peter is collecting leaves. They want to write a report. Mandy is catching butterflies in the woods. Tim and Bob are playing chess. Some of the classmates are having a picnic. There is a lot of delicious food to eat. Oh, who’s that over there? It’s Miss White.

What is she doing? She is taking photos. We had a very good time. I’ll never forget this field trip.

[小学生暑假英语日记：A Field Trip

22 March 2006

Dear Mr. Wang,

Thank you for a rapid response to our invitation. Enclosed you will find an outline of events to take place during International Week here at the University of Montana. I will also list a number of possible speaking engagements so that you can choose those things in which you are most interested. As far as topics are concerned, the topics for classroom visits are generally determined by the professor, but most professors are very flexible. We have approximately thirty-five faculty members that teach courses in Asian Studies, ranging from language and culture to history and economics.

Here is a tentative schedule:

Sunday, April 8th

10 am - Cultural Exhibition opens

12 am - International Festival begins with a speech by the university president and an introduction of visiting dignitaries

1-5 pm - Opportunity to visit festival, interact with student performers, taste foods

6 pm - Dinner with Director of Mansfield Center Phil West, Ambassador Mark Johnson, and staff of Mansfield Center

As you can see, there is tremendous interest in China here at the University of Montana. Please let me know if this outline suits your purpose, and if not, please dont hesitate to offer any suggestions for changes. We can arrange as many or as few speaking engagements as you have time for.

Thank you for your attention and enthusiasm.

Yours sincerely,

Lily Ma

一、开头句型

我们常说，良好的开端等于成功的一半。做事如此，作文也是如此。所以我们颇有必要在作文的开头花一番心思。

在写议论文时，你通常以什么样的方式开头呢?最简单也最常用的可能就是开门见山法。也就是说———直截了当地提出你对这个问题的观点，点出文章的中心思想。

I....has both advantages and disadvantages.……既有利又有弊。例如：

1.Obviously television has both advantages and disadvantages.

2.Living in a city has both advantages and disadvantages.

3.Com pared with cars，bikes have their advantages and disadvantages.

例如：

1.With the rapid increase of Chinas population，housing problem is becoming more and more serious.

随着中国人口的急剧增加，住房问题越来越突出。

2.With more and more women entering society，peoples attitude towards women is changing.

随着越来越多的妇女走入社会，人们对妇女的态度也在改变。

3.With the deepening of Chinese reform and opening up，an increasing number of Chinese families can afford a car.

随着中国改革开放的深入，越来越多的中国家庭买得起车了。(“越来越多”除了常用的more and more外，还可以用an increasing number of， a growing number of，a significant number of，a great number of等来表达。)

二、结尾句型

英语议论文多以简要总结全文或对所讨论的问题提出解决办法来结尾。总结全文时除常用到in one /a word，generally speaking等外，没有固定模式。提出解决办法时却常使用下一句型。

V....take measures to do sth.例如：

1.We should take measures to control pollution in order to save the world.

2.Wed better take effective measures to prevent students from cheating on exams.

3.The government decided to take strong measures against drug abuse.

4.Urgent measures should be taken to prevent terrorists from carrying out further attacks.

To whom it may concern,

I am one of your customers(顾客). I ordered(订购)a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, thebooks were so poorly packed up that the cover of one book was torn. To makematters worse, it is not a complete set, as I found one book missing.

I am sorry to have received such poor service, and I believe I have every rightto ask you to deal with this problem. I hope that you either return my money ordeliver a new set of books to me. Besides, I’d like to be informed of theprocess of your dealing with my complaint.

Lookingforward to your reply.

Yours sincerely,

Li Hua