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1000英语客服面试自我介绍
全文共 1772 字
+ 加入清单英语客服面试自我介说什么呢？以下就是小编整理的英语客服面试自我介绍范文，一起来看看吧！
Demonstrated ability in the provision of sales support services.Includes establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
Thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
Extensive experience in facilitating operational procedures,Respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
Exceptional communication/interpersonal and organizational skills.
EXPERIENCE
1989-Present OXBRIDGE,INC.
Interface with merchandising personnel,at all levels,and provide technical information on company products and services.
Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.
Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing processes.
Coordinate delivery schedules and monitor delivery personnel.
Organize promotional demonstration activities for home and Hew York marketing office.
Respond to and resolve customer complaints.
Manage office operations and produce correspondence.
Control stock and conduct purchasing procedures.
Assist sales department in establishing client base/sales territories.
EDUCATION
1993-Present PROPHET JUNIOR COLLEGE
Associate Degree Program
[英语客服面试自我介绍
更多相似作文
篇1：介绍济南天气英语
全文共 1364 字
+ 加入清单The autumn wind swept the Jinan, with a layer of dark yellow and Zhu Hong. The autumn wind is invisible. You cant touch it, but you can only feel it sings in a fine voice. With the autumn leaves roll up, they seem to have become a light dancing girl, finger toward the sky, whirling and dancing, skirt flying in the air, not what can let them stop
To release a shake with small shadow, accompanied by breeze floor is a dead leaf, golden leaves! It fell, the golden autumn, also come.
The autumn wind swept the Jinan, with a layer of dark yellow and Zhu Hong. The autumn wind is invisible. You cant touch it, but you can only feel it sings in a fine voice. With the autumn leaves roll up, they seem to have become a light dancing girl, finger toward the sky, whirling and dancing, skirt flying in the air, not what can let them stop. The world seems to have disappeared, from the beginning to the end that only the autumn wind and the autumn leaves are dancing.
Jinan spring and summer sun, while the winter sun is early hidden, ending is also very bad. The sky is a gray, and it is more deep compared to the other. After a long time, the rain fell. The sky seemed to sink, but the air became much lighter. Look at the sky, a layer of light green, from it to the next day, from it to the ground, slowly rendering on rice paper.
The autumn rain in Jinan is said to come.
篇2：高中自我介绍英语作文
全文共 2087 字
+ 加入清单i am linjiang. i was born in jilin changchun. i graduate from henan university of urban construction. i started learning english since i was 15 years old.my father is a farmer . and my mother is a housewife. i am the youngest one in my family. my brother have a lot of american friends. that’s why i have no problem communicating with americans or others by speaking english.
in my spare time, i like to do anything relating to english such as listening to english songs, watching english movies or tv programs, or even attending the activities held by some english clubs or institutes. i used to go university for a short- term english study. during that time, i learned a lot of daily life english and saw a lot of different things.
i think language is very interesting. i could express one substanceby using different sounds. so i wish i could study and read more english enlarge my knowledge.
我是。我出生英寸我毕业的高中和英语专业。我开始学习英语，因为我是12岁。我的父母有很多美国朋友。这就是为什么我没有问题，与美国或其他国家的英语沟通。
我在业余时间，我喜欢做的任何与英语的听英文歌曲，看英文电影或电视节目，甚至参加一些英超俱乐部或学院所举行的活动。我曾经去作短期英语留学。在此期间，我学到了很多日常生活的英语，看到了很多不同的事情。
我觉得语言很有意思。我可以表达一种substanceby使用不同的声音。所以，我希望我能学习更多英语文学和扩大我的知识
高中自我介绍英语作文2
my name is . there are 4 people in my family. my father is a chemistryteacher. he teaches chemistry in senior high school. my mother is an english teacher. she teaches english in the university. i have a younger brother, he is a junior high school student and is preparing for the entrance exam.
i like to read english story books in my free time. sometimes i surf the internet and download the e- books to read. reading e- books is fun. in addition, it also enlarges my vocabulary words because of the advanced technology and the vivid animations.
i hope to study both english and computer technology because i am interested in both of the subjects. maybe one day i could combine both of them and apply to my research in the future.
我的名字是。有4人在我的家人。我的父亲是一个chemistryteacher。他教高中化学。我的母亲是一名英文教师。她教英语的大学。我有一个弟弟，他是一个初中学生，是联考的准备。
我喜欢阅读，在我空闲时，英文故事书。有时我上网冲浪和下载电子书籍阅读。阅读电子书籍的乐趣。此外，还扩大了，因为我的先进技术词汇和生动的动画。
我希望学习英语和计算机技术，因为我感兴趣的是两个科目。也许有一天，我可以把他们和今后适用于我的研究。
篇3：介绍冬天的英语作文带翻译
全文共 1380 字
+ 加入清单In winter, is a very beautiful season. It is not like spring gentleness, also is not as hot as summer, more dont like autumn sunshine is bright, but winter is charming.
You look carefully, a piece of green in the field, the greenhouse rows, patches, melon and fruit garden, farmers uncle in sowing and reaping. Master cheng yen, street traffic. Roadside Holly still carried the head and spine straight. Various snacks: dumplings, fans, Fried rice... Dazzle you. Open air conditioning, in the supermarket variety: green vegetables, dumplings, fruits, drinks... Its everything. Especially after a heavy snow, houses, land, crops, as with a layer of silver dress. The wind blows, snow or satisfied. Street like a jade belt into the distance, fall the leaves of the branches full of fluffy silver bar, winter and summer evergreen pine tree, filled with fluffy snowballs, like the earth covered with a layer of blanket. I and friends in the snow, some snowball, some make a snowman, snowball fights, enjoy it.
I love winter, love this beautiful scenery!
冬天，是一个十分美丽的季节。它不像春天那样的温柔，也不像夏天一样火热，更不像秋天一样阳光灿烂，但冬天却是迷人的。
你仔细望去，田野里一片碧绿，温棚一排排、一片片，瓜果满园，农民伯伯在播种着、收获着。大街上人来人往，车水马龙。路边的冬青依然那样抬着头、挺直腰。小吃多种多样：水饺、粉丝、炒饭……让你眼花缭乱。超市里空调开放，品种丰富：青菜、水饺、水果、饮料……真是应有尽有。特别是一场大雪过后，房屋、地上、庄稼像披上一层银色的衣裳。风一吹，雪花飘飘扬扬。马路像一条玉带伸向远方，落了叶的树枝上挂满了毛茸茸的银条，冬夏常青的松柏树上，堆满了蓬松的雪球，大地像铺上了一层毛毯。我和小伙伴们在雪地里，有的滚雪球，有的堆雪人，有的打雪仗，玩得开心极了。
我爱冬天，更爱这美丽的景色!
篇4：介绍家乡的英语
全文共 713 字
+ 加入清单Dear Tom,
I`m happy to share my opinion about hometown，shijiazhuang. Today,shijiazhuang is quite different from ten years ago.In the past,there was a little road in the city,and the road was very narrwo.As there is the capital city of Hebei Province,the traffic was very heavy.But there have built a lot of roads in these years,and all of these are broad.
There were only 3 parks in the city at ten years ago,and the air pollution was very serious.However,there are a great many of new parks were built.People often go to the nearest park do morning excise,and children also enjoy there.Of course,the air also improved a lot.
Today`s shijiazhuang is a beauty and modern city ,welcome to my hometown with your family.
篇5：关于面试银行英语自我介绍
全文共 1251 字
+ 加入清单Dear Interviewer:
Good afternoon， first of all， I want to thank you for giving me the opportunity to this job interview.
My name is 【】 and Im 23 years old， Jiangsu Nantong is my birthplace. Now Im a post graduate student of Department of Law in 【】 Normal University. I am outgoing and confident， so I can always get along quite well with others. Im diligent and self-discipline in learning.
I have won scholarships for totally four consecutive years during my college; at the same time I have served as leader of the class to learn as well as a minister of student union in my sophomore year. As a college debate team member， I participated in the school debate game. I have good organizational skills and communication skills. Banks， operate as a modern social and economic hub of the entire national economy， play a significant role， so I have been yearning hearts of the banking industry.
If this can join the Construction Bank I would be very pleased， this will be an opportunity for my life， but also a challenge， I will be adhering to the China Construction Bank， the construction of modern life development concept. I shall be conscientious and dedicated so as to contribute myself to the banks development and also the national economy! Thank you!
篇6：自我介绍的英语作文
全文共 817 字
+ 加入清单Everybody is good, my name is called He xuan, my English name is called Angle. Everybody knew that Angle is the angel meaning, I hoped that I forever can look like the angel equally happily, joyful, is carefree all day! I in the sixth grade, faced with rose the middle school now, father and mother, grandfather paternal grandmother, teacher schoolmates place the very big expectation to me, I will certainly not disappoint their expectation, will study diligently, passes an examination junior middle schools key class! In the future will become social a person of great ability and tremendous potential, will make the contribution for the motherland!
中文：
大家好，我的名字叫何璇，我的英文名字叫Angle。大家知道吗，Angle是天使的意思，我希望我永远都会像天使一样开开心心，快快乐乐，整天无忧无虑的!我现在上六年级了，面临升中学了，爸爸妈妈，爷爷奶奶，老师同学都给我寄予很大的期望。我一定不会辜负他们的期望，努力学习，考上初中的重点班!将来成为社会的栋梁之才，为祖国做出贡献!
篇7：英语作文介绍老师
全文共 1266 字
+ 加入清单A number of people will exert aprofound influence on children’ character-training, mental growth and future life. Parents, of course, are our first and foremost teachers. On balance, however, the irreplaceable role of teachers should not be ignored.
To my certain knowledge, instructors play an increasingly critical role in children’ academic study and impose a far more significant impact on social development compared with parents. First of all, students need teachers who would teach them logic, mathematics, literature, foreign language etc.. More importantly, as for them, because the majority of time is spent in the campus, teachers will impose a subtle impact on their cultivation of study habits or learning methods. Mr.Shine, let us say, is such a teacher, who not only imparts knowledge to their students but also helps them to cultivate good study habits. He proficient inprofessional knowledge summarizes the core of knowledge and has deeper insight into the common sense of education, allowing students to benefit a lot.
In sum, it is fortunate for students to encounter a responsible teacher. As we all know, a man without an education is an unfortunate victim of adverse circumstances, deprived of one of the greatest twentieth-century opportunities.
篇8：护理求职英语自我介绍
全文共 1073 字
+ 加入清单Good morning, my name is jack, it is really a great honor to have this opportunity for a interview, I would like to answer whatever you may raise, and I hope I can make a good performance today, eventually enroll in this prestigious university in september. now I will introduce myself briefly,I am 21 years old,born in Heilongjiang province ,northeast of china,and I am curruently a senior student at beijing XX university.
I will work hard in these fields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character? I cannot describe it well, but I know I am optimistic and confident. sometimes I prefer to stay alone, reading, listening to music, but I am not lonely, I like to chat with my classmates, almost talk everything ,my favoritepastime is valleyball,playing cards or surf online. through college life,I learn how to balance between study and entertainment. by the way, I was a actor of our amazing drama club. I had a few glorious memory on stage. that is my pride .
That s all. Thank you for giving me the chance.
篇9：关于面试银行英语自我介绍
全文共 1070 字
+ 加入清单it is my honor to be here today.
i want to make a brief introduction of myself. i graduated from xxx university， im major in xxx.
i have been working in xxx company in a xxx position for xxx years. my job duty is mainly .... (talking about your previous job)
as china opens its capital market， more & more foreign banks now have the authority to operated rmb business. standard chartered bank has a great name all over the world.i sincerely want to join scb & to be one of its staffs.
base on my education & past working experience， ive learned how to .....& also put it into practice by handling my daily work. (talking about the jd job duty， say that youre qualified for the position， but donot say it directly， you should give some examples to prove it.)
i think the most important thing is communication. i represent my company when im talking to the customers. sometimes there might be some misunderstanding only because of lack of communication.....blabla...
(show youre professional.....)
im appreciated for this opportunity that you gave me.thank you for your time.....
篇10：自我介绍参赛英语
全文共 841 字
+ 加入清单My name is Ruby Lin, and an actor of the same name, my parents want me to become an educated girl. I am 12 years old. I am from the 4 class in 6 years in XX road school. I have many hobbies: badminton, painting, playing chess and so on. Among them, I like playing the piano most, because playing the piano can make me forget all worries and intoxicated. Besides, I won many gold medals in the piano competition. I have passed the ten level now.
In school, my academic record is pretty good, and I can get the best in every school. In the eyes of the parents, I am a lively little girl; in the eyes of the teacher, I am a positive student; in the eyes of my classmates, I am a helpful, optimistic and cheerful classmate; and in my own eyes, I am a unique girl, a girl full of personality and ideal. Please remember me, Ruby Lin. Thank you all.
篇11：大学英语自我介绍范文
全文共 431 字
+ 加入清单Hi, My name is Jay, Im from the beautiful ancient city of Kaifeng. As you can see, I am a very casual girl, and a lot of people here, like 18-year-old, I love a lot, I love guitar, love to sing love dancing, very fond of English, I am very love to watch "Prison Break", like the actor micheal clever wit.
I like making friends, and hope you will be able to and I have become good friends, I think I will, and you get along with.
篇12：英语介绍樱花
全文共 3231 字
+ 加入清单Sakura is the Japanese name for ornamental cherry trees, Prunus serrulata, and their blossoms. Cherry fruit (known as sakuranbo) come from a different species of tree.
Sakura, a well-known and ubiquitous symbol of Japan, are represented on all manner of consumer goods, including kimono, stationery, and dishware. Cherry blossoms are an enduring metaphor for the ephemeral nature of life, and as such are frequently depicted in art. There is at least one popular folk song, originally meant for the shakuhachi (bamboo flute), titled "Sakura", as well as a number of pop songs. "Sakura" is also a common Japanese female name.
Sakura is indigenous to the Himalayas and east Asia. Some trees can be found in China and Korea but the largest number and variety of sakura, more than 305 species, can be seen in Japan. Many of them were artificially hybridized or grafted by the Japanese many centuries ago.
"On the other hand, in China, cherry blossom is the symbol of feminine dominance, female beauty and sexuality. Additionally, the cherry blossom is the Chinese symbol of feminine principle and it also symbolizes love in the language of herbs. Interestingly, cherry blossom is the flower of the April in China, whereas in Japan, it is wisteria." Spring flowers of Japan
Japans most beloved variety is the Somei Yoshino. Its flowers are nearly pure white, tinged with the palest pink, especially near the stem. The flowers bloom, and usually fall within a week, before the leaves come out. Therefore, the trees look nearly white from top to bottom. The variety takes its name from the village of Somei (now part of Toshima in Tokyo). It was developed in the mid- to late-19th century at the end of the Edo period and the beginning of the Meiji period. The Somei Yoshino is so widely associated with cherry blossoms that jidaigeki and other works of fiction often depict the variety in the Edo period or earlier; such depictions are anachronisms.
Other categories include yamazakura, yaezakura, and shidarezakura. The yaezakura have large flowers, thick with rich pink petals. The shidarezakura, or weeping cherry, has branches that fall like those of a weeping willow, bearing cascades of pink flowers.
Annually, the Japanese Meteorological Agency and general public track the sakura zensen, or Cherry-Blossom Front. Nightly forecasts follow the weather segment of news programs. The blossoming begins in Okinawa in January, and typically reaches Kyoto and Tokyo at the end of March or the beginning of April. Then it proceeds north, arriving in Hokkaidō a few weeks later. Japanese pay close attention to these forecasts. They will go to parks, shrines and temples with family and friends and hold a "flower viewing party" known as hanami. Hanami festivals celebrate the beauty of sakura, and for many, it is a chance to relax and enjoy the beautiful view. Hanami custom in Japan dates back to many centuries ago. It is witten in Nihon Shoki that the Hanami festival were already held in the 3rd century.
Most Japanese schools and public buildings have sakura trees outside of them. Since the fiscal and school year both begin in April, in many parts of Honshū, the first day of work or school will coincide with the cherry blossom season.
篇13：介绍我的朋友英语MyBestFriend
全文共 463 字
+ 加入清单Blair is my classmate as well as my best friend. We have already known each other for ten years. We live in the same block so that we always go to school together. She has long hair, big eyes and sweet smile, which makes her popular in my class. Blair works hard and she is a good student in the eyes of teachers. Besides, she is clever and kindhearted. When others turn to her for help, she always tries her best to help. I feel proud to have such a good friend.
篇14：自我介绍英语作文
全文共 747 字
+ 加入清单Good morning/afternoon， teachers and classmates. Im XXX from class 1. I am a girl/boy of 13. My family including my father, mother and me. I like basketball best. In addition, I also like table tennis. My favorite food is carrots. Im also very interested in snacks. What, Im good at computer. Using the computer E-mail, shopping and even solve my problems in the study and the life is so convenient. So I put my computer as my good helper. As for reading, Ive read about magic novel. Are these. Nice to meet you! I sincerely hope to make friends with you.
老师同学早上/下午好。我是XXX。我现年13岁(女生或男生)。我的家庭包括我爸爸，妈妈和我。我最喜欢篮球。除此以外，我也喜欢乒乓球。我最喜欢的食物是胡萝卜。我也对小吃很感兴趣。还有什么，我很擅长电脑。用电脑发邮件、购物甚至是解决我学习和生活中的问题是如此的方便。所以我把我的电脑视为我的好帮手。至于阅读，我以前读过一些关于魔法的小说。就这些。很高兴认识你们!我真诚地希望与你们做朋友。
篇15：介绍作家鲁迅的英语
全文共 1271 字
+ 加入清单Short-story writer, essayist, critic, and literary theorist who is considered to be one of the greatest figures in 20th-century Chinese literature. Lu Xun, hailed as "commander of Chinas cultural revolution" by Mao Zedong, is typically regarded as the most influential Chinese writer who was associated with the May Fourth Movement. Lu Xuns acclaimed short stories appeared in three collections between the years 1923 and 1935. He also produced sixteen volumes of essays, reminiscences, prose poetry, historical tales, some sixty classical-style poems, and a dozen volumes of scholarly research, and numerous translations. His main works are:Call to Arms (1922) "A Madmans Diary" (1918) "Kong Yiji" (1919) "Medicine" (1919) "Tomorrow" (1920) "A Small Incident" (1920) "The Story of Hair" (1920) " Storm in a Teacup" (1920) "My Old Home" (1921) "The True Story of Ah Q" (1921) "The Double Fifth Festival" (1922) "The White Light" (1922) "The Rabbits and the Cat" (1922) "The Comedy of the Ducks" (1922) "Village Opera" (1922) from Old Tales Retold (1935) Mending Heaven (1935) The Flight to the Moon (1926) Curbing the Flood (1935) Gathering Vetch (1935) Forging the Swords (1926) Leaving the Pass (1935) Opposing Aggression (1934) Resurrecting the Dead (1935)
篇16：介绍自己的英语词
全文共 468 字
+ 加入清单Hello!Everyone,my name is xxx.Im 16 years old.Im from Wuxi,Jiangsu Province.My favorite subject is Chinese.And I like reading very much,especailly in reading history books.As a student,I study very hard.I made a lot friends in school,most of them are working hard,too.I hope all of us cuold catch the best time to reach our goal.Just try our best!
大家好!我叫xxx.我16岁.我来自江苏无锡.我最喜欢的科目是语文.而且我非常喜欢阅读,特别是跟历史有关的书籍.作为一个学生,我很努力.在学校,我有很多朋友,他们大多数也都很努力.我希望我们都能抓住最好的时光来达到我们的梦想.尽我们的全力吧!
篇17：用英语介绍深圳
全文共 1959 字
+ 加入清单My hometown, Shenzhen, is beautiful, clean and tidy. In the southern part of the country, it is a seaside city with mountains and water. Its like spring all the year round, but its not very cold in winter, and its not very hot in summer. The sky is so blue, the air is so fresh, the sky is so bright...
The mountain of Shenzhen Qifeng list, Lotus Hill, Nanshan beyond count, and small Nanshan, Wutong Mountain...... These mountains are very spectacular, one of the most famous to the number of "Lotus Hill". Lotus Hill in the north of the Shenzhen Futian District, it is not very steep and magnificent, only 106 meters above sea level, but it has a beautiful artificial lake, can be used for children, people boating fishing; it has a wide Kite Square, adult children love flying kites in the square on the lawn, watching the kite fly upwards. The mood is like a kite, fly, happy. Lotus Hill, the most famous, is a great man on the hilltop square, the statue of Grandpa Deng. Grandpa Deng, go with head high and chest out step forward. The people coming to Lotus Hill to "visit" Grandpa Deng every day are in a steady stream. I grew up at the foot of Lotus Mountain at a young age, and I was one of the regular guests. Listen to mama said President Xi to Shenzhen specially to give grandpa Deng flowers, it is the symbol of Shenzhens development and progress!
Shenzhen is beautiful, and water is beautiful. Shenzhen Haimeide fascinating! Dameisha, Idaho is the famous tourist resort. Among them, my favorite is Dameisha, where the sea is connected to the sky. The sky is blue, the sea is green, golden beaches, warm, very comfortable to step up. The quiet mountains, water is moving, such as mountain of indomitable spirit tree, water like a large green plate. The seagull flew in the blue sky, and it cried aloud as if it enjoyed the beauty of the sea.
I love my hometown, I want to study well, make the day up, and build it more beautifully with my own skills.
篇18：英语自我介绍作文模板
全文共 735 字
+ 加入清单To introduce myself（介绍我自己）
Hello,every one!（大家好）
My name is **** . （我叫****）
Im a 15 years old boy. （我是一个15岁的男孩）（具体情况自己改）
I live in the beautiful city of Rizhao.（我住在美丽的Rizhao城）（你可以把Rizhao改成自己家乡的城市的名称的拼音）
Im an active ,lovely and clever boy.(我是一个活跃的可爱的聪明的男孩）
In the school , my favourite subject is maths . （在学校，我最喜欢数学）
Perhaps someone thinks its difficult to study well .（也许有些人认为这很难学）
But I like it.（但我喜欢他）
I belive that if you try your best, everything can be done well.（我相信每件事付出努力就会有害结果）
I also like sports very much.（我也很喜欢运动）
Such as,running,volleyball and so on. （像跑步、排球等等）
Im kind-hearted.（我很热心）
If you need help ,please come to me .（如果你需要帮助，就来找我）
I hope we can be good friends!（我希望我们能成为好朋友）
OK.This is me .A sunny boy.（好了，这就是我，一个阳光男孩）
[英语自我介绍作文模板
篇19：培训机构英语面试的自我介绍
全文共 1891 字
+ 加入清单I would like to apply for the post of industrial engineer, which your company offered. I feel that I am the right sort of person for the post because my qualifications and experience are really suitable for the position.
I expect to graduate in July from the Department of Industrial Engineering of Jiangxi University of Science and Technology, majoring in industrial engineering. During my college years, I have worked very hard at my major courses, so as to lay a solid foundation of theoretical knowledge.
As a result, I have passed all the examinations and achieved excellent academic results in major courses such as statistics, operation researches, system engineering, business management, logistics, Statistics and Probability Theory ,Professional English, Metalworking Practice, Electrical Engineering Practice, Linear Algebra. Moreover I have passed CET-4 and National Computer Level Test-Rank Three.
Outside classroom, I was very active and took part in different social activities. In my junior year, I served as monitor of my class, and received Advanced Person of Jiangxi University of Science and Technology. Since September 2004, I worked as a part-time business controller at Angel of Ganzhou, and raised our products share by 48.28 percent by 2005. In addition, I worked rather actively and successfully in certain students societies.
All those experiences contributed much to the development and promotion of my organizing and social abilities. I wish to assure you that, if successful, I would endeavor to give you every satisfaction. It would be greatly appreciated if you grant me an opportunity of an interview. At that time, I will present my credentials.
I can be reached by phone at 13531398140 or email me at…… Enclosed please find a resume, a copy of the recommendation form and the official transcript, Thank you for your time and consideration Sincerely, Lai Haiyong
篇20：大学英语社团自我介绍
全文共 410 字
+ 加入清单My name is XXX, i wish to be your member one day, your english club is fomous for your amazing english. and i know your club also help people to learn english. do you hear the saying: never too old to learn? it means a person should learn knowlege till he /she is old . i have a warm heart to learn english since i touch it . please , let me be one of helpful members in your club. i am happy to hear from you.