投诉信

一封投诉信

假设你是李华，你在5月2日去一家商店买衣服。当你请一个王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。你对这位服务员的服务态度十分不满，并写信向该商店的销售经理投诉该服务员。

注意：1、词数120左右;2、信的开头和结尾已为你写好，但不计入总词数;3、可适当增加细节，以使行文连贯。

范文：

May 5, 2006

Dear Sales Manager,

This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.

I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

Dear Sales Manager,

亲爱的销售经理，

This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.

这封信是关于你的一个销售人员的起诉。上星期二，2012年5月5日，下午2点左右。，我去你店里找一件T恤。当我问一个业务员，王女士在找我的尺寸的帮助，她告诉我，她很忙，我会找到一个自己。我解释了我为什么来到她的理由是我找不到。然后她说粗鲁的声音，如果我找不到人，这意味着商店没有它，和我需要到别处看看。

I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

我觉得，王女士很粗鲁。我希望你会调查此事：我经常在你的店店我期待一个更愉快的购物经验，下一次。

Dear Sales Manager,

This letter is a complaint concerning the actions of one of your salespersons. On Tuesday, May 5, 2012, around 2 P.m.., I went to your store to look for a T-shirt. When I asked a salesperson, Ms. Wang for help in finding my size, she informed me that she was busy and I would have to find one myself. I explained that the reason why I came to her was that I couldn’t find one. She then said in a rude tone that if I couldn’t find one, it meant that the store didn’t have it, and that I needed to look somewhere else.

I felt that Ms Wang was rude. I hope that you will look into the matter: I shop frequently at your store and I look forward to a more pleasurable shopping experience next time.

各位销售经理,

这封信是一个投诉关于你的一个销售人员的行为。星期二,2012年5月5日下午2点左右. .,我去你的商店寻找一件t恤。我问售货员,王女士帮忙找到我的尺寸,她告诉我,她很忙,我必须找到一个自己。我解释说,我来到她的原因是,我找不到一个。然后她粗鲁的语气说,如果我不能找到一个,这意味着商店没有,,我需要看别的地方。

我觉得王雪红是粗鲁的。我希望你能调查此事:我店经常在你的商店,我期待下次更愉悦的购物体验。

Sunny Company

34 Zhongcheng Road

Jinlian Building

Shanghai

September 12, 2001

Sales manager

Elegance Clothing Company

45 West Street, Nanjing

Jiangsu Province

Dear Mr. Chang:

On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.

Sincerely yours,

Sunny Lee

Manager

Dear Sir,

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.

Yours faithfully,

Li Ming

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.

Yours faithfully

尊敬的XX市劳动人事局仲裁科：

我叫XXX，今年45岁，是诚信公司的一名员工。算起来，我在该公司已经工作整整十五年了。这十五年里，我始终谨慎做人，踏实工作。公司交给的各项任务，不敢有半点马虎。老板的一句责备，往往会惊恐半天。为保住工作，我拼命努力地做好份内的一切。本以为这样可以得到老板的肯定，维持住这份来之不易的生计。没想到，最近事态的发展，超出了我的预料，更超出了我的承受能力。所有的汗水，换来的竟是一纸辞退书。干了十五年的工作，说没就没了，实在不甘心呀。万般无奈之下，来到这里，恳请仲裁科领导能帮我挽回失去的工作。现将事件前因后果及遭遇诉说如下：

我是公司会计，负责财务工作。在财务管理与资金使用上，我知道坚持原则是本份，所以始终不敢越雷池一步。最近两年，公司老板强令我做假帐以逃税，并报销和执行一些违反财务规定的开支。每当我看到经手的一本本帐册，都有种惶惶不可终日的感觉。我上有久病的父母，下有待养的妻儿，深恐犯罪，陷入万劫不复的深渊。今年以来，我常常梦见警察上门，半夜惊醒。为摆脱这种状况，我鼓起勇气，拒绝了几次上面强令我执行的一些不法开支。老板多次找我谈话，叫我放心，有事他兜着。可我心里清楚，覆巢无完卵，一旦出事，老板跑不掉，底下人更跑不掉。

随着严重失眠症状的反复发作，我越来越不敢按老板的意思做帐，甚至有两次，因为巨额的不法开支项目与老板斗胆顶撞起来。老板显然极度不满，有了踢我出门的想法。我在公司干的时间很长，无缘无故辞退不合适。老板就给我加派了许多工作，打扫卫生、文秘等，薪水始终没有上涨一分钱。诚信公司是一个大的企业，会计的工作量大，业务繁忙，周六、周日加班是家常便饭，老板从没说过给加班费。这都算了，谁叫我上有老，下有小需要这份工作呢。现在工作量突然增加，而且干了这么多年的会计，接手文秘工作难免遇到一些困难，常常工作到深夜，还是不能及时完成交办的任务。经历失眠煎熬，早晨还要强迫自己起来打扫公司卫生。可老板不听解释，先是说我工作拖沓，后来干脆骂我是猪，是无用的东西，扬言让我滚出公司。每当老板骂我的时候，我的身心都几乎处于崩溃的边缘。尽心尽力工作，换来的竟是这样的结果，这是我做梦都想不到的。

近几个月来，老板骂我的话越来越难听，越来越难以忍受，这些言词，是我曾经听过的最恶毒的言词，这些屈辱，是我曾经经历过的最不堪的屈辱。我没有能力将这些极具刺激性的话语记录下来写到投诉信里，以作为老板虐待我的证据，因为我根本不想回忆，不愿回忆，更不能回忆。在他疯狂侮辱、谩骂我的时候，为了这份工作，想到家人，我低头站在他面前，忍，忍，再忍，以至忍到浑身颤抖，几近不支。现在，公司人人都看不起我，没人搭理我。我变的沉默寡言，性格孤僻，大脑不由自主的胡思乱想，我感觉要疯了。走在回家的路上，满眼是老板乜斜的不屑，满脑子是老板不堪入耳的詈骂之声，怎么也驱赶不掉。我感到羞愤，眩晕，腿脚不听使唤，几不能走回。

我租住在城郊。父母年事已高，经常生病，妻子残疾，没有工作，孩子十七岁，就读高中。上上下下都靠我的薪水支撑，根本积蓄不下什么。每每想到家境和现在公司的非人待遇，我都倍感压力，甚至精神恍惚，以至于儿子见我反常，叫我"爸爸"的时候浑然不觉，只是木木的流泪。公司里的不愉快占据了整个心神，但我还是强迫自己，不能告诉家人公司里发生的事，不能让一家人担惊受怕。每天在公司，在家里，都是在极度痛楚的情况下，强颜欢笑。真想一死以求解脱，可我不能这么做，这个家太容易垮了。

我知道，这样下去，迟早会疯的。

昨天，最担心最不愿看到的结果终于还是来了，老板决定辞退我。拿着辞退书，一夜未眠。还有五年，就五十岁了，让我重新开始，到哪里去找工作，还能干什么，我反反复复地问自己。最关键最揪心的是家里时刻离不开钱呀，我可以一个月、两个月，甚至半年、一年的在外面找工作，可家里不能等呀。

思来想去，我决定做最后一搏，写下了这封投诉信。希望仲裁科的领导能给我主持正义，讨回公道，最最要紧的是，还我工作，还我生路。

在此，我先谢谢仲裁科的领导了。

此致

敬礼

XXX

年月日

敬爱的XXX校长：

在您看这封信之前，我们真切地想让您知道，这对于我们来说是一个十分艰难的决定。

我们的老师XXX在工作中采用了一些我们不能接受的方法和言辞，比如：(举例，我不知道具体事例，你可以写他/她的做法和说过的话，但是请客观、真实、公正这样效果才会好)

对此我们感到非常的困扰。诚然，我们心里明白X老师这样是为了我们好，为了提高我们的成绩他的心里很急，想要用激将法来激发我们的意志。“知耻而后勇”的道理我们明白，但我想这应该是对于成年人来说的，对于我们这样的孩子我们真的不认为这是一种正确的方法。我们也希望能向别人炫耀良好的成绩，我们也希望得到长辈的认同，中国自古对师生间的关系就十分看重，古语说得好“一日为师终身为父”，可以说老师就像是我们的父母一样，但‘父母’怎么能这样说自己的‘孩子’。XXX、XXX这样的词汇萦绕在我们的脑海里久久不能消散，我们不知道其他人如果从‘父母’的口中听到对自己这样的评价会是什么反应，我们只知道一见到他就会感到害怕，害怕再从他的口中听到那每天夜里和眼泪一起陪伴我们入眠的‘天籁之音’。

当然，我们也恨自己，恨自己的意志是如此脆弱，经受不起这‘短短’几个月(时间不准你自己换)的激励式教育方法。作为学生我们深知我们的主业是学习，但是德育也同样重要不是吗，一名合格的教师首先要有高尚的德操，我不知道X老师为什么这样讨厌我们，如果您知道请您告诉我们，到底是我们让他在其他老师面前感到没面子?是我们让他在您面前感到没面子?还是让他在别人的绩效奖金面前感到没面子?为人师表真的不应该是这样来做的，真的不是!

我们通过媒体报道得知曾有学生用手机将教师侮辱性的语言录下直接反映到教委的案例，但是我们真心希望事情是不应该闹到如此地步的。这不是我们的意愿，我们只是想要一个可以舒心学习的环境，这包括物质和心灵双方面的，我们只是想要一个引导我们成长的长辈，教会我们如何正确对待他人、对待自己。这个要求真的很过分吗?

我们不是想要得到什么样的结果，只是彷徨自己今后何去何从，在学业上是，人生上亦是。

作为一名长辈，您能否为我们指条明路。

我们言辞或许激烈，但实在是心乱如麻，早已不知所云，还望您多多见谅。

XX班全体同学

签名：

日期：

Dear Mr. Chang:

On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.

Sincerely yours,

Li Ming

Directions:

Restrictions on the use of plastic bags have not been so successful in some regions. “White Pollution” is still going on. Write a letter to the editor(s) of your local newspaper to

1) give your opinions briefly, and

2) make two or three suggestions.

Dear Editor,

I have been reading your newspaper for many years with a great enthusiasm and interest. It is my honor to write you this letter to give my views on the issue of “White Pollution”. It is my view that the limitation of the use of disposable plastic bags is of utmost significance.

I would like to make the following suggestions to put an effective stop to the wide spread of “White Pollution”. Firstly, we should ban the free use of the plastic bags. Secondly, the price of plastic bags should be further raised. Thirdly, media like your newspaper should do more to encourage the public to use paper or clothing bags to replace the plastic bags.

I hope my suggestions would be of help and thank you for your attention.

Yours sincerely,

Li Ming

Directions:

Some international students are coming to your university. Write them an email in the name of the Students’ union to

1) extend your welcome and

2) provide some suggestions for their campus life here.

Dear Friends,

On behalf of the Students’ Union of Beijing Foreign Studies University, I would like to extend our heartfelt welcome to all of the overseas students from all over the world to study in our university.

It is my great pleasure to propose several practical suggestions to you. In the first place, life in this prestigious university perhaps is not as satisfactory as what you expected. You may be tightly bound by continual classes, excessive homework and exams. In the second place, in spite of all these adversities, you will still enjoy your life in this esteemed institution. All types of extracurricular activities such as sports meets, speech contests, different social gatherings and dancing parties provide ample opportunities to make friends.

All in all, although there are a host of pressure, life in our campus is a worthwhile period in your whole lifetime. Wish you enjoy your life here!

Yours sincerely,

Li Ming

Directions:

Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to

1) make a complaint, and

2) demand a prompt solution.

Dear Sir or Madam,

I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.

To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.

Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.

Yours sincerely,

Li Ming

导语：现如今很多人在网上购物，下面是yuwenmi小编为大家整理的优秀英语作文，欢迎阅读与借鉴，谢谢!

Directions:

Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to

1) make a complaint, and

2) demand a prompt solution.

Dear Sir or Madam,

I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.

To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.

Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.

Yours sincerely,

Li Ming

【参考译文】

方向：

假设你发现你在网上商店买的电子词典有问题。给客户服务中心写一封电子邮件

1)提出申诉，并2)要求迅速解决。

亲爱的先生或女士，

我于1月1日从你的网上商店订购了一本电子词典，但我发现它使用了很短时间就出了点问题。

首先，电池仅需2小时后就需要充电。这意味着，我需要携带我的充电器，当我出去了一天。此外，电子词典上的按钮太小，几乎不可能用它们键入任何东西。就我个人而言，我觉得这是完全不能接受的。

因此，我想换一个性能良好或全额退款的型号。我期待你的及时答复。

谨上,

李明

网购给我们带来方便的同时也会出现一系列问题，下面是小编为您带来的是网购投诉信英语作文，希望对您有所帮助。

Dear Sir or Madam,

I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.

The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.

I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.

Yours sincerely

Li Ming

亲爱的先生或女士，

我是你们网店的忠实顾客，我写这封信是为了表达我对你们电子书质量低劣和服务器态度不好的强烈不满。

具体问题如下。首先，电子书的屏幕有些问题，故意或无意中被打破了。此外，它不偶尔工作，妨碍正常使用。最重要的是，该产品不符合您以前的描述，无论是在风格和师资。最重要的是，服务器的反应不提供退款和交换一个新的，使我不堪重负的愤怒。

如果您能退款或换新的给我，我将不胜感激。我期待您的尽早答复。

谨上

李明

今天早上，阳光很明媚。我来到小区里散步。突然，一阵风刮来，一个精装的盒子像叶子一样飘落下来，正好掉在我手中。我把盒子拆开来一看，是一封信：

亲爱的人类：

你好！我是花中女王——郁金香。我代表自然界中的动植物，来向你们诉苦。

十一年前，我们的家是美的——玫瑰大臣连身带刺，守卫着花国；大榕树爷爷穿着衣服，不停地摸胡子；柳树姐姐长出了绿辫子，在风中翩翩起舞；小河妹妹穿着与蓝天阿姨相似的衣服，“叮咚”地唱歌。

可如今，你们人类乱砍树木，将污水排入小河，刺杀动物，还夭折我们花儿。我们绞尽脑汁也想不出办法，我们想制止你们，可又不会说话，真是“哑巴吃黄连——有苦说不出”。

现在，我正在你们的花坛里，但我又回不到我日夜思念的家园——森林。人类，请停止你们的罪行吧！

花中女王——郁金香

2013年4月19日

我看完了这封信，又看了看花坛中的郁金香——看！它在流泪。人类，请停止你们的罪行吧！

[大自然的投诉信作文350字

Dear manager,

I write this letter to you to make some complaints about the computer I

bought in your store yesterday afternoon. There s something wrong with it. That

makes me extremely unhappy.

The computer cannot be properly shut down when I got it back to the office.

When I click the shutdown button, it seems that the machine gives no response.

And Im so annoyed with it.

Its obvious that you didn t carefully examine the machine before you sold

it. I think your store should take full responsibility for selling me the

defective machine. I insist that you give me a satisfactory reply. I do want you

to give back my money as soon as possible.

Sincerely yours,

Jack

8, 2003

Dear Customer Service Representative,

I am writing to comp[ain about the bad delivery service of your

company.

The IBM Desktop computer we ordered from your store two weeks ago finally

arrived yesterday. There were not any signs of damage to the packing case at

all, but when we opened it, we found, much to our surprise, that the back cover

had been cracked and the screen had been scratched.

In view of this, I have decided to make a formal complaint against your

delivery service. I sincerely hope that you will replace this computer as soon

as possible. If this is not possible, I will have no alternative but to insist

on a full refund.

I would appreciate anything you can do to help us in this matter.

Yours truly,

(Signature)

Dear Manager,

Now I am writing to tell you that I bought a TV set from your shop several

days ago. But when I brought it home and turned it on, I found it didn’t work

properly. So I took it back to the shop and told the assistant what had

happened. To my surprise, your assistant didn’t help me to solve the problem. On

the contrary, he shouted at me rudely and refused to examine it.

I know that your shop enjoys a high reputation of good service, so I bought

the TV set in your shop. But today, I am sorry to find that such service should

have happened in your shop and your assistant didn’t seriously think of the

interests of customers.

I hope you will look into the matter and give me a reasonable explanation.

I am waiting to know how you will deal with it. Thank you for your consideration

and I am expecting an early reply.

Sincerely yours,

Auguest 14th,2008.

Dear Mr. John ,

Im one of your neighbours.And Im now writing and behave of the resident

s association to complain about your making noises.You disterb others normal

lifes.

Since you moved in the building three months ago we have received many

complaints about your bad behaviors. According to the complaints you have shown

very little consideration for the other residents of the building.For example

,you often turned on the music very loudly till late.Furthermore every weekend

your extremely noisey partys last until the early hours of the next morning so

that other residents can not have a good rest.Much words though some residents

have talked to you about the noise you made your behavior has no

improvement.

A harmony communitys life needs every residents effert.Of course you are

no exception.We hope you can realise and stop your improper behavior as soon as

possible.Unless you do something to improve the present situation,we will have

no other choice but to take legal action.

Yours sincerely

LinYue

June 8, 2016

Dear Customer Service Representative,

I am writing to comp[ain about the bad delivery service of your

company.

The IBM Desktop computer we ordered from your store two weeks ago finally

arrived yesterday. There were not any signs of damage to the packing case at

all, but when we opened it, we found, much to our surprise, that the back cover

had been cracked and the screen had been scratched.

In view of this, I have decided to make a formal complaint against your

delivery service. I sincerely hope that you will replace this computer as soon

as possible. If this is not possible, I will have no alternative but to insist

on a full refund.

I would appreciate anything you can do to help us in this matter.

Yours truly,

(Signature)